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Senior Sales & Front Desk

4level1
Riyadh, KSA
fulltime
Mid-Senior
Today
Sales StrategyBusiness DevelopmentClient Relationship Management (CRM)NegotiationLead GenerationSales Forecasting
Free

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Sales StrategyBusiness DevelopmentClient Relationship Management (CRM)
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Company Description

4level1 provides comprehensive English language programs tailored to adults and young adults, aligned with international CEFR standards.

The organization focuses on practical communication skills across all language areas to build learners’ confidence in real-world interactions.

Its curriculum supports academic, professional, and social success through communicative, goal-oriented learning. 4level1 delivers classes both online and face-to-face, serving students across the Middle East remotely and offering on-site instruction in Riyadh.

The team values quality teaching, cultural awareness, and a supportive learning environment for a diverse student base.

Role Description

The Senior Sales & Front Desk role is a full-time, on-site position based in Riyadh.

This role is responsible for welcoming and assisting visitors, answering inquiries in person, by phone, and online, and ensuring a professional and organized reception area.

The position includes managing student registrations, handling documentation, scheduling placement tests, and coordinating with academic staff on class schedules and changes.

The role also involves driving enrollment growth through proactive outreach, conducting sales consultations with prospective students or guardians, presenting program options, and following up on leads to meet enrollment targets.

The Senior Sales & Front Desk professional will support basic training and guidance of junior front-desk or sales staff, maintain accurate records in CRM or student management systems, and collaborate with management to improve customer experience and sales processes.

Qualifications

  • Strong Communication skills, including clear spoken and written English, active listening, and the ability to interact effectively with diverse students and families.
  • Proven Customer Service abilities, with experience managing inquiries, resolving concerns, and maintaining a welcoming and professional front-desk environment.
  • Demonstrated Sales skills, including prospecting, conducting needs-based consultations, presenting program offerings, and closing enrollments.
  • Experience with Sales Management or coordination, such as tracking leads, monitoring targets, reporting on performance, and helping refine sales processes.
  • Background in Training or mentoring, with the ability to support onboarding and guidance for junior sales or front-desk team members.
  • Familiarity with CRM or student information systems, basic office software (e.g., MS Office or Google Workspace), and accurate data entry practices.
  • Previous experience in education, language training, or a service-oriented environment is preferred.
  • Ability to work on-site in Riyadh, manage shifting priorities, and maintain professionalism during peak periods.
  • Post-secondary education in Business, Marketing, Education, or a related field is an advantage.

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