Senior Product Manager

Role Overview

Workplace

• This is a hybrid role based out of the York or Birmingham office, with the expectation that the successful candidate will attend the office weekly or monthly as required.

What You Will Do

• Define and drive product strategy, priorities, and long-term direction across multiple products or workflows within a product portfolio.
• Own and coordinate multiple product roadmaps, resolving dependencies, conflicts, and competing priorities across teams.
• Lead customer discovery activities across products, synthesising insights and identifying strategic opportunities that influence investment decisions.
• Build and maintain business cases, ROI assessments, and investment recommendations for significant product initiatives.
• Own UX quality and coherence across product portfolio and embed UX standards across the product lifecycle.
• Coordinate agile product delivery across teams, ensuring consistent backlog quality, delivery standards, story definition, and acceptance criteria.
• Manage and influence a broad stakeholder network across customers, commercial functions, technology teams, partners, and senior leaders.
• Lead commercial performance management, including pricing, packaging, revenue growth opportunities, adoption, retention, and product profitability.
• Define and track product, operational, and commercial success metrics, using insights to drive portfolio decisions and continuous improvement.
• Champion product expertise across the organisation and define technical debt strategies across the sub-portfolio.
• Drive AI adoption and AI-enabled product opportunities, establishing standards for evaluation, governance, testing, and implementation across product teams.
• Define and own go-to-market strategy and execution, partnering with Sales, Marketing, and Customer teams to maximise market adoption and business impact.

What You Will Have

• Expert knowledge of agile product management principles, practices, and scaled product delivery environments.
• Expert knowledge of the Legal Sector and/or Legal Technology.
• Strong understanding of product strategy development, portfolio management, and roadmap planning.
• Advanced knowledge of customer discovery, design thinking, user-centred product development, and UX best practice.
• Deep understanding of product analytics, performance measurement frameworks, and data-driven decision making.
• Strong commercial knowledge including SaaS economics, pricing strategies, revenue growth, retention, business case development, and investment evaluation.
• Advanced understanding of AI technologies, AI-enabled products, responsible AI principles, and AI governance considerations.
• Strong knowledge of market analysis, competitive positioning, industry trends, and emerging technologies.

Eligibility

• All applicants must have the legal right to work in the UK at the time of application.

Benefits

• 26 days' holiday plus bank holidays, with the option to buy more, plus 1 paid volunteering day every year.
• Exceptional family leave including 26 weeks fully paid maternity/adoption and 4 weeks fully paid paternity.
• Robust sick pay of up to 13 weeks full pay plus 13 weeks half pay.
• 24/7 Employee Assistance Programme and private medical insurance with no medical-history exclusions.
• Pension with 5% matched company contributions and life assurance worth 4x salary from day one.
• SkillsHub learning platform with leadership pathways and access to external training and apprenticeships.