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indeed

Change & Delivery Business Analyst

OneAdvanced
York, GBR
Onsite
Discovered 5 days ago
Business analysisRequirements gatheringWorkshops and interviewsUser storiesProcess mappingVisio

Full Job Posting

About OneAdvanced

OneAdvanced builds software for organizations in sectors including legal, health and care, education, and the public sector.

Its Professional Services team helps clients implement software and deliver change.

Role overview

The Change and Delivery Business Analyst bridges clients and delivery teams, understanding current operations and shaping future outcomes.

The role focuses on solving the underlying client problem and helping people adopt change.

Workplace and travel

  • The role is hybrid, with occasional travel to company offices and client sites; overnight stays may sometimes be required.

What you will do

  • Understand clients’ current operations and desired future state; gather requirements through workshops and interviews.
  • Question assumptions, map current and future processes, and maintain requirements, risks, and issues documentation.
  • Work with architects, engineers, and project teams to design practical solutions that fit client goals.
  • Plan communications and training to support affected people through change.
  • Keep clients and internal teams aligned with regular updates on progress and risks.

What you will bring

  • Experience as a business analyst or in a change role; professional services or consulting experience is ideal.
  • Strong analytical, critical-thinking, communication, and stakeholder relationship skills.
  • Hands-on requirements gathering through workshops, interviews, and user stories.
  • Confidence with process mapping using tools such as Visio or BPMN.
  • Understanding of Agile, Waterfall, and hybrid delivery, plus familiarity with ITIL and project governance.
  • Experience across sectors or regulated environments is desirable.
  • Digital transformation, cloud migration, Microsoft 365, ServiceNow, Azure DevOps, or Prosci/APMG experience or qualification is desirable.

Application note

  • Applicants must have the legal right to work in the UK at the time of application.

Benefits

  • Benefits include 26 days’ holiday plus bank holidays, family leave, sick pay, an employee assistance programme, and private medical insurance.
  • Financial and development benefits include performance-based rewards, pension matching, life assurance, learning resources, and access to training and apprenticeships.
  • Additional flexible benefits include car, dental, health, critical illness, and gym schemes.

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