Senior Manager – Talent Acquisition Centre of Excellence

Overview

Talent Acquisition Process Excellence

• Lead end-to-end recruitment process mapping and optimization initiatives.
• Develop and maintain scalable recruitment playbooks and operating frameworks.
• Drive alignment across HR, business, and shared service stakeholders to ensure seamless recruitment delivery.

Recruitment Technology & Innovation

• Evaluate, implement, and enhance recruitment technologies, including ATS and talent acquisition platforms.
• Identify opportunities for automation, workflow optimization, and process improvement.
• Establish strong data governance practices to improve reporting accuracy and decision-making.

Agency & Vendor Management

• Manage recruitment agency partnerships and preferred supplier relationships.
• Collaborate with Procurement, Finance, and Legal teams on contracts, commercial agreements, and compliance requirements.
• Oversee supplier performance, integration, and governance processes.

Employer Branding & Candidate Experience

• Partner with internal and external stakeholders to strengthen employer brand positioning.
• Drive initiatives that enhance candidate experience and support global talent attraction strategies.
• Support projects related to onboarding, recruiter capability building, and recruitment innovation.

Project Management & Strategic Delivery

• Lead multiple Talent Acquisition transformation and COE initiatives simultaneously.
• Establish clear project plans, governance frameworks, stakeholder alignment, and delivery milestones.
• Influence senior stakeholders and drive cross-functional collaboration to achieve business outcomes.

*What We're Looking For*

• Experience leading Centre of Excellence or HR Transformation projects.
• Strong project management, stakeholder management, and change management capabilities.
• Exposure to recruitment technology, agency management, employer branding, and process optimization initiatives.
• Ability to translate business challenges into scalable solutions and drive execution.
• Experience within retail, consumer, or large-scale multi-business environments is highly desirable.
• Strong communication, storytelling, and business case development skills.
• *Why Join Us?*
• This is an opportunity to work on high-impact Talent Acquisition initiatives within one of the region's largest retail organizations.
• The role offers significant exposure to senior leadership, ownership of strategic projects, and the opportunity to shape the future of recruitment across multiple brands and geographies.