Assistant Manager - E-Commerce

Overview

Key Responsibilities

• **Online Merchandising and Strategy:**
• Drive e-commerce performance by leveraging beauty trends, seasonality, and visual presentation to execute product features and cross selling, maximising conversion and average basket value.
• **Campaign Management:**
• Collaborate with marketing, merchandising and external partners to plan campaign calendars, negotiate online exclusive and brand funded promotions, and align initiatives with traffic trends.
• **Inventory Management:**
• Maintain optimal category inventory levels through stock to sales analysis and coordinate closely with warehouse, content and external platforms to ensure timely product launches and accurate site presentation.
• **Pricing, Margin and Profitability:**
• Manager accurate pricing implementation across platforms, proactively monitoring for irregular trends or margin fluctuations to collaborate with category managers and safeguard market competitiveness
• **Sales Forecasting:**
• Analyse online trends to provide data driven forecasting, helping the category team optimise product assortments, inventory planning, and promotional strategies.
• **Data Analytics and Performance Reporting:**
• Monitor monthly/weekly KPIs, conduct competitive reviews, and distribute comprehensive Daily Sales Reports, utilising custom dashboards to translate complex data into actionable insights for decision making.
• **Budgeting and Financial Reconciliation:**
• Play a key role in cross functional budgeting exercises alongside Planning and Finance, while overseeing marketplace reconciliation processes to resolve discrepancies and maintain strict financial accountability.
• **Process Improvement:**
• Identify operational bottlenecks, develop SOPs, and implement automation to streamline E-Commerce workflows, reduce errors, and scale operational efficiency.
• **Cataloguing –**
• Coordinate with brand partners and launch products within the launch period provided by the brands
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Key Requirements

• Graduate degree in any field
• Advanced level proficiency in MS Office (Excel, Word, PPT)
• Minimum 4 to 5 years of relevant experience
• *Strong data analytics skills - Power BI & Power Query preferable*
• *Candidates with experience in the beauty category will be preferred*
• Functional understanding of: online and local retail markets, budgeting & costing, and consumer/market research methodologies
• Commercial acumen
• Problem-solving and decision-making skills
• Good communication
• Networking skills
• Negotiating skills
• Stakeholder Management
• Self-motivated go-getter mindset