Senior Manager- PMO- Transformation Office- Dubai Holding Group Services

About Dubai Holding Group Services

• Group Services is Dubai Holding’s shared business services arm that provides consolidated business solutions in procurement, finance, and human capital across the Group.
• With a commitment to talent, digital innovation, and continuous improvement, it delivers best-in-class service, enhancing the Group's overall performance.
• Group Services is dedicated to transforming operations, elevating service quality, and cultivating specialized teams focused on excellence and innovation.
• Group Services comprises:
• **Procurement:**
• Delivers end-to-end value through strategic sourcing, supplier management, and contracting.
• Enabled by advanced technology, streamlined processes, strong governance, and data-driven insights, it ensures responsible sourcing, cost efficiency, and operational excellence.
• **Finance:**
• Manages financial transactions, budgeting, and reporting to ensure strong fiscal health and cash flow.
• It empowers informed decision-making through insights that drive sustainable growth and profitability.
• **Human Capital:**
• Manages the full employee lifecycle, ensuring a smooth journey from recruitment to offboarding while fostering a culture that values and supports people—the Group’s greatest asset.
• Empowering talent for the future:
• Group Services’ greatest strength lies in its people; their collective capabilities serve as the driving force of the company.
• Dedicated to creating a vibrant talent hub where challenging the norm leads to innovation, collaboration fuels creativity, and caring for people and partners cultivates strong relationships, Group Services aims to build a foundation for sustained success.
• As a business that views success as a shared journey and celebrates every achievement along the way, Group Services offers the opportunity to grow, develop skills, and make a meaningful impact.
• Dubai Holding Group Services proudly supports a diverse portfolio of companies:

Job Overview

Programme & Portfolio Governance

• Support Director, PMO to establish and operate PMO governance framework, standards, and stage-gate controls.
• Prioritise and manage the assigned initiative portfolio in line with business strategy and capacity.
• Ensure consistent reporting of progress, risks, dependencies, and benefits.

Strategic Initiative & Transformation Delivery

• Lead delivery of major transformation, digital, governance and sustainability initiatives.
• Track milestones, manage interdependencies, and resolve delivery blockers.
• Ensure initiatives deliver agreed ROIs/KPIs, value, and service outcomes.
• Work closely with the Process Excellence teams to support continuous improvement initiatives.

Stakeholder & Business Alignment

• Partner with business stakeholders to shape annual roadmaps ensuring maximum impact for GS and Dubai Holding.
• Translate strategic objectives into executable programmes and project plans.
• Act as a central coordination point across vertical, pillars, categories and functions as per project requirements.
• Key coordination with IT stakeholders for ERP, Ticket Management, BOT Automation and AI implementation (Oracle Fusion, Service Now, Ui Path)

Performance, Benefits & Value Realisation

• Work together with the Value Realization function to define and track benefits realisation, including savings, cost avoidance, and non-financial value (efficiencies in workload, productivity, manpower).
• Maintain KPI dashboards covering delivery performance, outcomes, and value leakage.

PMO Capability, Standards & Continuous Improvement

• Support the Director, PMO to define project management standards, tools, and templates for projects and initiatives.
• Coach and support teams on project discipline and delivery best practice.
• Drive continuous improvement in PMO maturity, data quality, and decision-making.

Qualifications & Experience

• Bachelor’s degree in Business, Procurement, Finance, Engineering, or a related discipline.
• Professional certification in Project Management (e.g. PMP, PRINCE2, MSP) or equivalent.
• A finance certification – preferred.
• 8+ years’ of combined experience in

PMO,

• Programme and portfolio management or transformation roles within a complex or shared services environment.
• Proven track record
• delivering large-scale transformation programmes such as system implementation and Non-IT procurement project
• s.
• Data analytics, reporting, and executive dashboards (e.g. Power BI, Excel)