Senior Manager – Operations (Arabic Speaking)

Role overview

Key responsibilities

• Lead sales and business operations, business-plan execution, operational processes, and performance management.
• Build performance dashboards, reports, KPIs, and analytics for sales, revenue, profitability, productivity, and operations.
• Partner with sales and finance on plans, budgets, forecasts, targets, and operating plans; analyze commercial performance and identify risks and opportunities.
• Provide leadership with financial analysis, forecasts, recommendations, models, business cases, pricing analysis, and investment support.
• Monitor results against targets, investigate variances, and coordinate corrective actions; maintain sales-performance frameworks and pipeline analytics.
• Standardize and automate reporting, maintain data governance, and lead monthly and quarterly performance reviews.
• Improve operational efficiency and customer outcomes; lead and develop the Sales/Business Operations team.

Qualifications and experience

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Engineering, or a related discipline.
• 10–12 years of relevant experience in Sales Operations, Business Operations, Commercial Operations, Business Analytics, FP&A, or a similar function.
• Technology or service-provider background is preferred.
• Fluency in Arabic is preferred; strong written and verbal communication skills are required.
• Requires strong finance, analytics, sales operations, revenue management, forecasting, modeling, KPI, reporting, and process-improvement capabilities.
• Advanced Microsoft Excel proficiency and experience with Power BI, Tableau, or similar reporting tools.
• Requires stakeholder collaboration, problem-solving, communication, presentation, and ability to manage priorities independently.