Senior Manager, IT Business Solutions
Role Overview
Full-time Senior Manager, IT Business Solutions role with Pattison Food Group’s IT team in Langley, BC.
Provides strategic and operational leadership for technology solutions supporting Retail, Pharmacy, Human Resources and Communications.
Reports to the Managing Director, Business Systems Development and Support.
Key Skills for This Role
Full Job Posting
Role overview
Full-time Senior Manager, IT Business Solutions role with Pattison Food Group’s IT team in Langley, BC.
Provides strategic and operational leadership for technology solutions supporting Retail, Pharmacy, Human Resources and Communications.
Reports to the Managing Director, Business Systems Development and Support.
Responsibilities
- Lead technology initiative intake, evaluation, prioritization, portfolio planning and roadmaps across assigned business areas.
- Partner with business leaders to improve processes, enable growth, reduce risk and improve customer and team member experiences.
- Direct development teams and work with architects and senior developers to deliver scalable, secure, reliable, integrated and maintainable solutions.
- Align business priorities, technical direction and delivery expectations across complex initiatives; improve development practices and operational performance.
- Evaluate emerging technologies and champion practical, responsible automation, AI-enabled solutions and modern delivery tools.
- Lead and develop managers, developers and other technology professionals; support workforce planning, hiring, succession planning and capability development.
- Build accountability, collaboration, continuous improvement and engineering excellence.
- Lead vendor evaluation, selection, negotiation and performance management; assess capability, solution fit, risk and commercial value.
- Support technology budgets, planning, business cases and investment decisions; monitor relevant technology trends.
Requirements and experience
- Bachelor’s degree in Computer Science, Information Technology or a related discipline, or equivalent education and practical expertise.
- At least 8 years of progressive leadership in IT, software development or technology delivery.
- Significant software development experience, including leadership of enterprise application delivery teams.
- Track record leading complex technology portfolios and partnering with senior business leaders.
- Strong knowledge of application architecture, secure development, testing, integration, DevOps, CI/CD, release management and operational support.
- Ability to evaluate technical approaches, manage technical debt and strengthen engineering practices.
- Experience hiring, coaching and developing developers and technical leaders.
- Strong vendor management and commercial negotiation capability; experience with modernization or large-scale transformation.
- Strong financial acumen in budgeting, financial planning and business case development.
- AI-enabled solution evaluation or implementation experience and modern development practices are considered assets.
Leadership attributes
- Connect business priorities with practical technology solutions and build trusted relationships with technical and non-technical stakeholders.
- Use sound judgment to evaluate competing priorities in complex environments.
- Develop people, create accountability and challenge established approaches to find simpler, more effective ways of working.
- Be outcome-focused, collaborative and adaptable, and lead through change and ambiguity.
Benefits
- The posting mentions a competitive salary, benefits, a company pension plan and free parking.
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