Loyalty Promotions Manager

Role overview

Responsibilities

• Develop offer strategies using consumer segmentation, behavior, insights, and commercial and risk management.
• Co-create retail-partner marketing plans and lead loyalty-offer go-to-market plans.
• Lead, coach, and develop the Loyalty Promotions Coordinator.
• Work across merchandising, marketing, store operations, digital, IT, analytics, and other teams.
• Model offer economics and redemptions to forecast investment, engagement, and risk.
• Source and develop CPG and retail partners and manage consultative relationships.
• Report, test, and present campaigns and initiatives.
• Build customer-centred value propositions for customers, the company, and partners.

Requirements

• Bachelor’s degree in loyalty marketing, business development, or a related field.
• At least 5 years in promotions, offers, or business development.
• At least 5 years in merchandising, with knowledge of retail operations, promotional strategy, and commercial objectives.
• Strong relationship management, negotiation, influencing, and stakeholder-management skills.
• Proficiency in IT integration and data analysis, with knowledge of predictive modelling, AI, and offer personalization.
• Strong analytical and commercial acumen, project management, communication, organization, prioritization, and problem-solving skills.
• Ability to work independently and collaboratively across departments.

Benefits

• The posting lists competitive salary, benefits, a company pension plan, free parking, team-member offers, and development and career progression opportunities.

Compensation

• Listed compensation range is $90,415 to $120,554; the posting does not specify a pay cadence.