Senior Manager, HR Digital Solutions Design

Role overview

People leadership

• Prioritize team work across business-as-usual security, data management, workflow configuration, and project initiatives.
• Develop team capability through cross-training, secondments, and growth paths.
• Promote documentation, peer review, and knowledge sharing.

Design and platform management

• Own functional design standards covering business processes, security groups, data models, and integrations.
• Review configuration changes, customizations, and integrations for fit, scalability, and risk.
• Lead complex cross-module and cross-system initiatives, including module rollouts, M&A integrations, and AI/agent data access patterns.
• Oversee Workday integrations and dependencies with connected systems, including ServiceNow, SAP, vendors, and data platforms.
• Define tenant/environment and release management practices, including regression and impact assessment.

Security and data governance

• Maintain the Workday-SAP coexistence and security framework and direct the security analyst team.
• Oversee Workday/SAP data synchronization, data quality, extracts, and alignment with enterprise data architecture.
• Partner with HR and IT on data governance and downstream reporting, Snowflake, and AI-agent needs.
• Establish quality-control and peer-review practices for design, security changes, and team data deliverables.

Leadership and collaboration

• Act as the senior technical escalation point for design conflicts, feasibility questions, and complex troubleshooting.
• Mentor Digital Solutions teams and partner with ServiceNow, IT, and enterprise architecture/security teams.

Required qualifications

• 7+ years of Workday experience with expert-level technical experience.
• Practical experience with Phenom, VNDLY, ServiceNow, S/4 HANA, Microsoft access management, and other enterprise applications at global scope.
• Prior people management experience, ideally leading technical or analyst teams.
• Deep expertise in Workday data models, security architecture, and business process frameworks.
• Hands-on experience with Workday Studio, EIBs, Core Connectors, PECI, RaaS, and Workday APIs.
• Experience managing tenant and release strategy across a multi-module Workday deployment.
• Strong enterprise data governance and security knowledge; regulated-industry experience, especially financial services, is preferred.
• Ability to translate ambiguous business needs into scalable technical designs and communicate tradeoffs to technical and non-technical stakeholders.

Preferred qualifications

• Workday certifications in Integrations, HCM Core, Procure to Pay, or Security are preferred.
• AI or data-platform experience consuming Workday data, such as Snowflake pipelines, is preferred.
• Large, matrixed enterprise and formal change/release governance experience is preferred.
• Exposure to ServiceNow or other HR service delivery platforms is preferred.

Success expectations