Senior Manager, HR Digital Solutions Design

Role overview

People leadership

• Prioritize team work across business-as-usual security, data management, workflow configuration, and project initiatives.
• Build team capability through cross-training, useful secondments, and identifying growth paths.
• Promote documentation, peer review, and knowledge sharing so design decisions are not held by one individual.

Design and build

• Own functional design standards for business processes, security groups, data models, and integrations.
• Maintain design standards, patterns, and reusable configuration and integration frameworks.
• Review configuration changes, tenant customizations, and integrations for architectural fit, scalability, and risk before build.
• Lead complex cross-module or cross-system work such as module rollouts, M&A integrations, and AI-agent data-access patterns.

Integrations and platform management

• Co-design and oversee integrations using Workday Studio, EIBs, Core Connector, and Workday APIs or web services.
• Map dependencies across Workday and connected systems, including ServiceNow, SAP, downstream vendors, and data platforms.
• Partner with IT on tenant and environment strategy and release management, including regression and impact assessment.

Security, data, and collaboration

• Maintain the Workday–SAP coexistence framework and direct security analysts on implementation and ongoing administration.
• Oversee Workday–SAP data synchronization, data quality, and extracts, aligning outputs with broader data architecture.
• Partner with HR and IT to govern Workday data for reporting, Snowflake, and AI-agent consumption.
• Establish quality-control and peer-review practices for design, security changes, and data deliverables.
• Serve as senior technical escalation point, mentor Digital Solutions teams, and partner with ServiceNow, IT, enterprise architecture, and security teams.

Required qualifications

• Requires 7+ years of Workday experience with expert-level technical capability.
• Requires practical experience with Phenom, VNDLY, ServiceNow, S/4 HANA, Microsoft access management, and other global enterprise applications.
• Requires prior people-management experience, ideally leading technical or analyst teams.
• Requires deep expertise in Workday data model, security architecture, and business-process framework.
• Requires hands-on experience with Workday Studio, EIBs, Core Connectors, PECI, RaaS, and Workday APIs.
• Requires experience managing tenant and release strategy across a multi-module Workday deployment.
• Requires strong enterprise data-governance and security knowledge; regulated-industry experience, particularly financial services, is preferred.
• Requires ability to translate ambiguous business requirements into scalable technical designs and communicate trade-offs to varied audiences.

Preferred qualifications

• Workday certifications in Integrations, HCM Core, Procure to Pay, or Security are preferred.
• Experience supporting AI or data-platform initiatives that consume Workday data, including Snowflake or similar pipelines, is preferred.
• Large matrixed-enterprise experience and exposure to formal change and release governance are preferred.
• Exposure to ServiceNow or other HR service-delivery platforms is preferred.

Success expectations