Senior Manager DevOps Engineering - SRE DevOps
Role Overview
Optum describes its work as delivering care aided by technology and improving health outcomes.
Key Skills for This Role
Full Job Posting
Role overview
Optum describes its work as delivering care aided by technology and improving health outcomes.
Reliability, DevOps, and observability
- Design and support highly available, scalable, resilient systems and infrastructure platforms.
- Establish monitoring, alerting, incident response, proactive issue detection, and remediation practices.
- Design and maintain CI/CD pipelines, deployment automation, infrastructure as code, and automated operational workflows.
- Implement logging, metrics, tracing, and alerting platforms; define and track SLOs and performance metrics.
- Participate in incident management, root-cause analysis, and post-incident remediation.
AI-enabled operations and collaboration
- Apply AI/ML to anomaly detection, alert correlation, root-cause analysis, triage, and remediation workflows.
- Contribute to AI-driven incident management, automation, and performance optimization platforms.
- Work with application development, platform engineering, and security teams on reliable solutions and architecture reviews.
- Maintain documentation, runbooks, and operational playbooks.
- Develop AI-powered solutions with no-code, low-code, and advanced platforms; use approved AI tools to streamline work.
Required qualifications
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related field, or equivalent work experience.
- Hands-on experience with LLMs, AI models, GitHub Copilot, and LLM with Context Engine.
- Cloud experience with Azure, AWS, or Google Cloud Platform; progressive DevOps, SRE, infrastructure engineering, or cloud operations experience.
- Experience with CI/CD, monitoring and observability; knowledge of Docker, Kubernetes, DevSecOps, and enterprise security standards.
- Scripting or programming skills in Python, Bash, JavaScript, Go, or Java.
Preferred qualifications
- Enterprise tooling experience with Splunk, Dynatrace, ServiceNow, GitHub, Terraform, or equivalent platforms.
- SRE concepts including SLOs, error budgets, and reliability engineering; event-driven architectures, APIs, and microservices.
- Familiarity with AIOps, AI/ML for IT operations, automation, predictive analytics, data platforms, telemetry pipelines, or modern observability frameworks.
Work expectations
Comply with company policies and business directives, including changes concerning work location, team assignments, schedules, and flexible work arrangements.
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