Learning and Development Program Manager - Remote

About Optum Insight

Role overview

Primary responsibilities

• Establish and manage an enterprise learning and content program.
• Set strategy, objectives, roadmaps, priorities, resources, schedules, risk plans, communications, and stakeholder expectations.
• Analyze needs, roles, tasks, audiences, and content to define competencies, learning objectives, personas, proficiency levels, and gaps.
• Design and maintain curricula, learning paths, onboarding, certification, continuing education, and product training.
• Govern and maintain accurate, accessible, consistent learning and performance-support content across channels.
• Coordinate partners and subject matter experts on priorities, accuracy, relevance, readiness, reviews, and approvals.
• Use learner, stakeholder, proficiency, adoption, and business outcome data to improve or retire learning solutions.
• Lead employee experience, growth, onboarding, and development initiatives; coach and mentor stakeholders through change.

Required qualifications

• 5+ years of recent experience in one or more of program management, project management, information technology, and content strategy.
• Experience developing and managing role-based curricula, product training, learning paths, assessments, onboarding, content portfolios, and blended learning programs.
• Experience conducting content audits, defining governance models, developing audience-focused messaging, and managing materials across channels.
• Experience working with cross-functional departmental workflows.
• Ability to identify automation opportunities and leverage AI to improve productivity and quality.

Preferred qualifications

• Experience in instructional design, enablement, product education, or customer education.
• Experience with the Change Healthcare Radiology application.
• Experience with imaging and healthcare systems such as PACS, RIS, DICOM, HL7, and enterprise imaging solutions.
• Experience with medical imaging, SQL databases, informatics, or enterprise-class information systems.
• Knowledge of medical communication protocols such as DICOM or HL7/XML.
• Working knowledge of instructional design principles, adult learning, competency-based development, assessment, product enablement, content strategy, and audience-centered design.

Compensation

• For Canada residents, the annual salary range is $82,700–$171,900.
• Pay depends on factors including education, work experience, and certifications.