{bc}
indeed

Senior Manager, Corporate Card Vendor Programs

RBC
Toronto, CAN
Full-time
Senior
Onsite
Discovered 3 weeks ago
Corporate card programsVendor relationship managementContract negotiationSLA governanceGhost card lifecycle managementSAP Concur

Full Job Posting

Role overview

Own and optimize RBC’s global corporate card portfolio, spanning Purchasing Cards, Ghost Cards, and corporate credit programs.

Partner with card vendors, integrate programs with expense management systems, and advise leadership on market trends and opportunities.

Drive program efficiency, cost savings, compliance, and employee and supplier experience across global markets.

Responsibilities

  • Manage multi-product vendor partnerships, monitor SLAs, conduct quarterly business reviews, and negotiate contracts using competitive intelligence.
  • Oversee ghost card lifecycle, including creation, supplier assignment, spending limits, reconciliation, deactivation, and fraud monitoring.
  • Research trends and best practices, benchmark programs against peers, and make strategic recommendations to leadership.
  • Integrate card processors with expense platforms for expense capture, reconciliation, and policy compliance.
  • Develop compliance frameworks aligned with PCI-DSS, AML/OFAC, and applicable regulations, and establish fraud controls.
  • Create dashboards and recurring reports on spending by card type, business unit, geography, and merchant category.
  • Improve employee and supplier experience through user feedback, training, and service-quality improvements.

Required qualifications

  • Four to seven years of progressive experience in program management, vendor management, corporate card operations, procurement, or payment systems/fintech.
  • At least two years managing vendor relationships, contracts, and SLA governance in financial services.
  • Working knowledge of expense management systems such as SAP Concur, Coupa, or similar, and card data-feed/integration mechanisms.
  • Familiarity with corporate card products and the vendor market landscape.
  • Ability to research and synthesize market trends and communicate actionable business recommendations.

Nice-to-have qualifications

  • A master’s degree such as an MBA, or hands-on experience with corporate card vendors.
  • Direct experience managing P-Card, ghost/virtual card, or supplier payment card programs.
  • Background in procurement, accounts payable, expense management, or working capital optimization.
  • Industry association or conference participation, or published thought leadership on corporate payments.

Rewards and benefits

  • The posting lists a comprehensive total rewards program, bonuses and flexible benefits, and potential commissions and stock where applicable.
  • Other stated offerings include development support, training, flexible work/life balance options, and opportunities for greater accountability.

Schedule

  • The posting lists 37.5 work hours per week.

Workplace details

  • No remote, hybrid, or onsite work arrangement is specified.

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