Senior Infrastructure & Network Operations Manager

Overview

Data Center Operations

• Manage and maintain physical and virtual server infrastructure.
• Monitor server performance, resource utilization, and system health.
• Ensure high availability of production systems and services.
• Manage storage systems, backups, and data retention policies.
• Coordinate hardware maintenance, upgrades, and lifecycle management.

Disaster Recovery & Business Continuity

• Manage DR infrastructure and replication environments.
• Monitor replication status between primary and DR sites.
• Conduct periodic disaster recovery testing and documentation.
• Ensure compliance with recovery time (RTO) and recovery point (RPO) objectives.

Network Management

• Monitor and manage MPLS, VPN, and WAN connectivity between data centers and remote sites.
• Ensure adequate bandwidth allocation and network performance for all connected parking facilities.
• Troubleshoot network outages, latency issues, and connectivity problems.

Security Operations

• Manage firewalls, network security appliances, and access control systems.
• Monitor cybersecurity events and security logs.
• Implement and maintain security best practices and policies.
• Conduct vulnerability assessments and coordinate remediation activities.
• Manage endpoint protection, patch management, and system hardening.

Monitoring & Incident Management

• Implement and maintain infrastructure monitoring tools.
• Proactively identify and resolve system issues before service impact.
• Investigate and troubleshoot infrastructure-related incidents.
• Maintain operational dashboards, alerts, and reporting.

Documentation & Compliance

• Maintain network diagrams, infrastructure documentation, and standard operating procedures.
• Ensure compliance with organizational security standards and industry best practices.
• Support audits and compliance activities where required.

• TCP And IP, DNS, DHCP, NAT

• Cisco, Fortinet, Sophos, Watchguard and equivalent technologies

Security

• Firewall administration
• Network security monitoring
• IPS/IDS technologies
• Vulnerability management
• Access control and authentication systems

• Windows Server Administration

• Linux Administration

• VMware And Hyper-V

• Active Directory

Storage & Backup

• SAN/NAS Storage
• Backup and Recovery Solutions
• Replication Technologies

Experience

• 5+ years of experience in infrastructure, networking, and systems administration.
• Experience managing data center environments.
• Experience with disaster recovery and business continuity planning.
• Experience supporting mission-critical production environments.
• Strong troubleshooting and analytical skills.
• Network availability and performance
• Successful DR replication and testing
• Security incident response and remediation
• Backup success rate
• Mean Time to Resolution (MTTR)
• Compliance with SLA requirements

Experience

• infrastructure, networking, and systems administration: 5 years (Required)
• MPLS, VPN, VLAN, Routing & Switching: 5 years (Required)
• Information Technology: 5 years (Required)