{bc}

Senior Customer Success Manager EMEA - Java Sales

TALENTMATEDubai, UAE3 weeks agoMid-Senior
Mid-Seniorfulltime

Skills

Customer Relationship Management (CRM)Customer RetentionOnboarding

About This Role

Job Description

Oracle Java is the top development platform in the industry.

With the success of the platform, the Java Sales organization is currently seeking a Customer Success Manager (CSM) for the Oracle Java SE Subscription business.

The CSM will be responsible for a set of large Enterprise and Public Sector accounts in one of the EMEA sub-regions.

This role is strategically important to the continued success of the Java platform.

In this role you will be responsible for delivering on revenue quotas as well as building a strong renewal base through high customer satisfaction.

To this end, your focus will be on existing customers’ long term success as well as overall customer retention.

In this role you will showcase your excellent account management skills by not only work closely with the customer but also the internal Oracle Java product development team where you will act as a conduit between the two.

This is achieved by listening to customers concerns as well as their ideas for new product features, functionalities and tools.

Essential Duties and Responsibilities

  • Maximize renewal revenue and achieve quarterly renewal targets
  • Identify, develop and sell expansion of the Java Subscription
  • Pipeline management and accurately forecast quarterly revenue
  • Drive onboarding so the customer gets the most value out of the Oracle Java SE Subscription
  • Identify “at-risk” renewals early in the cycle and construct an action plan to retain the client
  • Be a liaison and customer voice by selling collective customer ideas, features, functionalities, tools, issues, pain points to the Java Product Development team

Essential Knowledge, Skills, Abilities, And Background

  • Sales experience of a software product, subscription, support renewals or SaaS
  • Track record of high performance in a quota-carrying role
  • Ability to excel in a high-energy, quarterly-results driven sales culture
  • 10+ Years sales experience or account management for large enterprise clients or public sector
  • Proven expertise working with the executive level in client environments, as well as with procurement, business owners, legal and other client stakeholders
  • Ability to effectively negotiate in both challenging and collaborative sales engagements
  • Experience developing and delivering compelling presentations and/or sales approaches for both end customers as well as internal stake holders.
  • Bachelor or Master degree in Business or technology related discipline
  • Some travel (25%+) may be required
  • Required languages: English

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care.

And with AI embedded across our products and services, we help customers turn that promise into a better future for all.

Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute.

That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options.

We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process.

If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Details

Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.oracle.com Job Function: Sales Company Industry/

About The Company

Searching, interviewing and hiring are all part of the professional life.

The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof.

Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together.

Applicants are advised to research the bonafides of the prospective employer independently.

We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.

We also recommend you visit Security Advice for more information.

If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

Your resume, rewritten for this exact role.

Sign up free — Base Career tailors your CV to this job description in 60 seconds.

01 / 05

Resume Tailored to This Job

Resume Tailored to This Job

Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.

Get My Free Resume

Free · No card · 60 seconds

02 / 05

Cover Letter for This Role, Done

Cover Letter for This Role, Done

Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.

Get My Cover Letter

Free · No card · 60 seconds

03 / 05

See How Well You Fit This Role

See How Well You Fit This Role

AI match score with clear reasons — know your fit before investing time in the application.

Check My Fit Score

Free · No card · 60 seconds

04 / 05

Apply in One Click

Apply in One Click

Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.

Start Applying Faster

Free · No card · 60 seconds

05 / 05

Track It. Follow Up at the Right Time.

Track It. Follow Up at the Right Time.

Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.

Track My Applications

Free · No card · 60 seconds

Similar Jobs

Senior Customer Success Manager - UAE

TALENTMATE · Dubai

Mid-Seniorfulltime

Job Description About Us At Sully.ai, We’re Building the Most Impactful Healthcare Company on Earth We believe that access to a great doctor is a basic human right. Today, that’s not a reality. Delays, misdiagnoses, admi

Skills

Customer Relationship Management (CRM)Customer RetentionOnboarding

Senior Customer Success Manager - UAE

Sully.ai · Dubai

Mid-Seniorfulltime

About Us At Sully.ai, We’re Building the Most Impactful Healthcare Company on Earth We believe that access to a great doctor is a basic human right. Today, that’s not a reality. Delays, misdiagnoses, administrative chaos

Skills

Customer Relationship Management (CRM)Customer RetentionOnboarding

Senior Customer Service and Operations Officer

Cambridge Educational Institute · Abu Dhabi

AED 4,000/monthMid-Seniorfulltime

Position: Senior Customer Service & Operations Officer Experience Required: 4 - 7 Years in the same field Salary Offered : AED 4,000 to 5,500 Team Handling Experience: Mandatory Abu Dhabi, UAE About Cambridge Educati

Skills

Customer SupportClient RelationsComplaint Resolution

Senior Customer Insights Analyst (Bangkok Based, Relocation Provided)

Agoda · Sharjah

Entryfulltime

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore

Skills

AnalystBangkokCustomer

Senior Customer Insights Analyst Bangkok Based Relocation Provided

TALENTMATE · Abu Dhabi

Mid-Seniorfulltime

Job Description About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for eve

Skills

AnalystBangkokCustomer

Senior Customer Insights Analyst (Bangkok Based, Relocation Provided)

Agoda · Abu Dhabi

Entryfulltime

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore

Skills

VAT

Senior Customer Service Executive

Consolidated Shipping Services · Dubai

Senior

Process customer shipments, ensure high service standards, handle documentation, and assist with pricing while collaborating with sales and operations teams.

Skills

Customer SupportClient RelationsComplaint Resolution

Senior Customer Service Representative

WD WIAN Test Company Page · Dubai

Mid-Seniorfulltime

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-ac

Skills

Customer SupportClient RelationsComplaint Resolution

Senior Customer Success Manager

TALENTMATE · Dubai

Mid-Seniorfulltime

Job Description About Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the mode

Skills

Customer Relationship Management (CRM)Customer RetentionOnboarding

2.2K+

Cover Letters & Follow-ups

1.8K+

Resumes Tailored

190.5K+

Jobs Tracked

Trusted by professionals at

PwC//
Emaar//
KPMG//
Noon//
Amazon AWS//
Talabat//
Deloitte//
Emirates//
Careem//
Aramex//
McKinsey//
Property Finder//
Majid Al Futtaim//
Chalhoub Group//
PwC//
Emaar//
KPMG//
Noon//
Amazon AWS//
Talabat//
Deloitte//
Emirates//
Careem//
Aramex//
McKinsey//
Property Finder//
Majid Al Futtaim//
Chalhoub Group//
AI Job Platform

Stop applying blindly. Start getting hired.

Base Career automates the hardest parts of job searching — apply smarter, not harder.

AI Resume in 60s

Your resume rewritten for this exact role using the job description as the brief.

ATS-Optimized

Get past automated screening filters with the right keywords matched to each job.

Application Tracker

Track every job, follow-up, and interview in one visual kanban board.

Free plan · No credit card required