Senior Business Systems Analyst

Role overview

Work model and language

• The work model is hybrid, with two days in the office.
• The role operates in English; English is essential for client and team communication, complex documents, and daily reports.

Technologies and methods

• Working knowledge of Agile and ATDD or TDD is expected.
• Experience with at least one Guidewire product—PolicyCenter, ClaimCenter, or BillingCenter—is expected; BillingCenter is preferred.
• JIRA, JIRA Service Desk, and Confluence or similar tools are listed.
• Advanced knowledge of Agile, SDLC, project planning, and Lean process improvement is required.

Responsibilities

• Facilitate business discussions and document and validate functions, rules, and processes for complex projects.
• Guide technical design selection and connect business stakeholders with the team.
• Perform data analysis, modeling, mapping, and flow work supporting functionality and integrations.
• Develop UAT plans and strategies and lead testing on medium- to large-scale initiatives.
• Research and improve the BSA practice, processes, and provide guidance to colleagues.

Qualifications

• At least five years of experience in IT or a related field and post-secondary education in IT or a related discipline.
• Insurance-environment experience is an asset.
• Candidates bring an innovative, client-focused mindset, critical thinking, communication skills, and ability to guide colleagues.

Benefits

• The employer offers training and development, flexible work options, paid time off, well-being programs, and paid volunteer days.
• Eligible employees may receive retirement savings, pension, health and wellness, dental, disability, life coverage, mental health support, and employee assistance benefits.

Compensation

• The expected salary range is CAD 72,847 to CAD 121,411; the source does not specify a pay period.
• Eligible employees may participate in incentive programs tied to individual or business performance.

Additional condition