Senior Business Systems Analyst

The opportunity

Technology experience

• Working knowledge of Agile and ATDD or TDD is requested.
• Experience with at least one Guidewire product—PolicyCenter, ClaimCenter, or BillingCenter—is requested; BillingCenter is preferred.
• Experience with JIRA, JIRA Service Desk, and Confluence or similar tools is requested.

How the role creates impact

• Facilitate business discussions and document and validate functions, rules, and processes for complex initiatives.
• Guide technical design assessment and selection as an intermediary between business stakeholders and the team.
• Perform data analysis, modeling, mapping, and flow work to support system functionality and integrations.
• Develop user acceptance testing plans and strategies and lead testing for medium- to large-scale initiatives.
• Improve the BSA practice through research, efficient processes, and guidance to team members.

Qualifications

• At least five years of experience in Information Technology or a related field.
• Post-secondary education in Information Technology or a related discipline.
• Advanced knowledge of Agile, SDLC methods and tools, project planning, and Lean process improvement.
• Insurance-environment experience is an asset.
• English proficiency is essential for client service, communication, complex documents, and daily reports.

Success factors

• Bring an innovative mindset and focus on client needs while improving operational efficiency and influencing change.
• Use critical thinking to evaluate arguments, draw conclusions, and propose solutions.
• Communicate clearly, explore different perspectives, build trust, and guide colleagues.

Benefits and development

• Training and development, flexible work options, paid time off, well-being programs, and paid volunteer days are offered.
• Eligible employees may receive incentive compensation and a total rewards package including retirement savings, pension, health, dental, disability, life, and mental health support.

Salary

• Expected annual salary range is CAD 72,847 to CAD 121,411.
• Salary placement depends on factors including market, geography, relevant knowledge, skills, qualifications, experience, and education.
• Eligible employees may have access to incentive pay tied to individual or business performance.

Hiring condition

• A background check is required for the successful candidate.