Senior Business Operations Manager

At DSDane Digital and Business Services, we believe modern business operations should combine technology, efficiency, and customer-focused solutions to help organizations grow in competitive markets.

We provide digital support services, operational management solutions, and corporate business services that help companies streamline workflows, improve service delivery, and strengthen long-term operational performance.

We are looking for a Senior Business Operations Manager who can oversee complex operational environments while leading strategic initiatives, cross-functional coordination, and organizational performance improvements.

You will manage operational systems, support business transformation projects, and help create scalable processes that improve productivity and service quality.

You are not simply managing operations; you are building the systems that support sustainable business growth and operational excellence.

Why Work With Us?

We provide a modern and collaborative workplace where innovation, leadership, and operational excellence are encouraged across every department and business function.

You will have direct involvement in operational planning, digital transformation initiatives, and executive-level decision-making that shape long-term organizational performance.

Technology and Operations:

We combine business operations expertise with digital service solutions designed to improve workflow efficiency, customer satisfaction, and operational scalability.

We support continuous professional development through leadership training, operational management programs, and industry conferences that help our teams remain competitive in evolving business environments.

Oversee daily operational activities including workflow coordination, service delivery management, business planning, and organizational performance monitoring.

Develop and implement strategies that improve operational efficiency, optimize business processes, and support scalable organizational growth across multiple departments.

Lead and mentor department managers, operational coordinators, and administrative teams.

Conduct performance reviews and support employee development initiatives.

Support digital transformation initiatives, operational system improvements, and technology-driven process enhancements that improve service performance and productivity.

Collaborate with executive leadership, corporate clients, external partners, and internal departments to align operational goals and organizational priorities.

Track operational KPIs, workflow performance, productivity metrics, and service quality indicators while supporting continuous operational improvement initiatives.

Maintain compliance with company standards, operational procedures, and organizational policies while supporting risk management and business continuity planning.

6+ years of experience in business operations, digital services management, corporate support services, or operational leadership, including at least 1-2 years in a senior management role.

Strong experience managing cross-functional teams, coordinating operational initiatives, and maintaining high standards of organizational performance and service delivery.

Deep understanding of operational management, process optimization, digital workflow systems, and organizational development strategies.

Proficiency in operational reporting platforms, CRM systems, workflow management tools, project management software, and Microsoft Office applications.

Excellent English communication skills are required for leadership coordination, stakeholder management, and operational reporting.

Additional language skills are considered an advantage.

You are analytical, proactive, and solution-oriented.

You understand how to balance operational efficiency, business priorities, and customer expectations while leading teams in fast-paced business environments.

Pay: QAR16,000.00 - QAR22,000.00 per month