Senior Barista

About This Role

We are looking Senior Barista who leads the floor, delivers consistently great coffee, and keeps the vibe and service on point while supporting and mentoring the team.

Responsibilities

Coffee & Quality Oversight:

• Lead, mentor, train, and motivate the barista team to deliver exceptional service and beverage quality.
• Ensure consistency, taste, quality, and presentation of all coffee and café menu items.
• Develop innovative coffee recipes, seasonal drinks, and new menu items based on trends and customer preferences.
• Oversee daily café workflow, ensuring efficiency, speed, and smooth operations.
• Conduct quality checks on machines and ensure all equipment is functioning efficiently.
• Uphold hygiene and food safety standards in accordance with Abu Dhabi Municipality regulations and Mustard & Linen guidelines.
• Collaborate with management on promotions, café initiatives, and customer engagement activities.
• Gather and analyze customer feedback to improve service and offerings.

Coffee & Café Operations (Hands-On Duties):

• Prepare and serve a full range of specialty coffee beverages and light food items (sandwiches, snacks, baked goods).
• Maintain expert knowledge of coffee blends, origins, and brewing methods.
• Deliver warm, friendly, and personalized service to guests with strong product knowledge.
• Ensure bar area, back bar, machines, and tools are clean, sanitized, and fully stocked.
• Perform accurate cash handling, register operations, and payment processing.
• Implement inventory control, monitor stock levels, and place supply orders to avoid shortages and reduce waste.
• Maintain Grab & Go, dessert displays, and café counters according to company standards.
• Foster a positive, uplifting atmosphere for guests and team members.

Customer Service & Handling Complaints:

• Ensure every customer leaves satisfied, with expectations met or exceeded.
• Address complaints promptly, professionally, and effectively.
• Provide guidance to baristas on guest engagement and conflict resolution.

Bar Setup, Service & Hygiene:

• Ensure the bar and dining area follow Social Boutique Bar-Café layout, cleanliness, and hygiene standards.
• Check machines during opening and ensure proper function throughout operations.
• Clean bar surfaces, equipment, utensils, and crockery continuously throughout the shift.
• Prepare beverages according to brand recipes and standards.
• Ensure accurate stock counting, FEFO rotation, and proper storage procedures.
• Maintain strict cleanliness, grooming, and uniform compliance.
• Maintain a high-energy, positive attitude to create an inviting environment.

Qualifications

• Minimum 4-5 years of barista experience, including 1–2 years in a supervisory or Head Barista role.
• Barista skills, including expertise in coffee preparation and mastery of brewing methods
• Customer-focused abilities, such as excellent Customer Service and strong Communication skills
• Interpersonal Skills to lead and effectively collaborate with team members
• Basic Food Preparation knowledge and understanding of hygiene standards
• Proven ability to manage and train a team in a high-paced environment
• Attention to detail and ability to maintain operations efficiently
• Prior experience as a barista or in food and beverage management is highly preferred

Your Creative DNA

Strong knowledge of specialty coffee and brewing methods.

Skilled in latte art and high-quality beverage presentation.

Strong organizational and multitasking abilities in a fast-paced environment.

The Energy You Bring

• High-energy, positive aura, approachable, customer-centric
• High attention to detail and strong hygiene standards.
• Excellent leadership, communication, and team-development skills.

Other Requirements

• Must be based in or willing to relocate to Abu Dhabi.
• Fluent in English; Arabic is an advantage.
• Ability to work flexible hours, including weekends and holidays.

Job Type: Full-time

Pay: From AED4,000.00 per month

Work Location: In person