Senior Analyst, Performance Reporting

Role overview

Responsibilities

• Conduct advanced analysis, modelling, data mining, and visualization.
• Develop reports and presentations on contractual performance, team performance, and key performance indicators.
• Create and facilitate training supporting reporting practices and dashboards.
• Prepare executive briefings on performance results, trends, risks, and opportunities.
• Participate in the TTC Customer Service Ambassador Program.

Qualifications

• Relevant post-secondary diploma or degree, or equivalent education, training, and experience, with performance reporting experience.
• Experience developing measurable metrics, targets, benchmarks, and outcomes tied to organizational plans and priorities.
• Extensive financial and operational data analysis, modelling, measurement reporting, and presentation experience.
• Knowledge of project management methodologies and experience managing projects of various sizes.
• Strong BI and analytics platform experience; working experience with Power BI is essential.
• Considerable hands-on experience developing and implementing multi-department e-learning programs.
• Expert knowledge of Excel, PowerPoint, and Word; strong quantitative and problem-solving abilities.
• Knowledge of data segmentation, clustering, and advanced analytics; SAP experience is an asset.

Skills

• Tools and platforms include SQL, Tableau, Power BI, and MicroStrategy.
• Demonstrate analytical ability, communication across multiple mediums, interpersonal communication, and sector knowledge.

Schedule

• Regular employment; 35 hours per week, daytime shift, with Saturday and Sunday off.

Workplace

• The employer describes a flexible hybrid work approach combining remote work and in-person collaboration.

Benefits

• Benefits include a defined pension plan, health, dental and vision coverage, and professional development support.