Senior Analyst, Performance Reporting
Role Overview
Develop and maintain business performance reporting for Commercial Management and the wider organization.
Use advanced analysis, modelling, data mining, and visualization to report on contractual and team performance and key indicators.
Key Skills for This Role
Full Job Posting
Role overview
Develop and maintain business performance reporting for Commercial Management and the wider organization.
Use advanced analysis, modelling, data mining, and visualization to report on contractual and team performance and key indicators.
Key responsibilities
- Develop performance reports and presentations supporting senior management's monitoring of performance and business goals.
- Create and facilitate training to mature reporting practices and dashboard implementation across supported departments.
- Prepare executive briefings on results, trends, risks, and opportunities.
- Participate in the TTC Customer Service Ambassador Program.
Qualifications and experience
- Relevant post-secondary diploma or degree and performance reporting experience, or equivalent education, training, and experience.
- Experience developing measurable metrics, targets, benchmarks, and outcomes aligned to organizational plans and priorities.
- Extensive financial and operational data analysis, modelling, reporting, and presentation experience at corporate or enterprise level.
- Knowledge of project management methodologies and experience managing projects of various sizes.
Tools and analytical skills
- Strong business intelligence, analytics-tool, and self-service-platform experience; Power BI experience is essential.
- Expert knowledge of Microsoft Excel, PowerPoint, and Word; SQL, Tableau, and MicroStrategy are listed as examples of analytics tools.
- Strong quantitative and problem-solving skills; knowledge of segmentation, clustering, and advanced analytics.
- Hands-on experience designing and implementing multi-department e-learning programs.
- SAP work experience is an asset.
Work arrangement
- The employer describes a flexible hybrid approach combining remote work and in-person collaboration.
Benefits
- Benefits include TTC defined pension membership, health, dental, and vision coverage, and professional development support.
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