Senior Account Manager

Job Summary

Key Responsibilities

• Manage a portfolio of key enterprise accounts and act as the primary commercial point of contact.
• Build and maintain strong relationships with C-level executives, IT leaders, procurement teams, and business stakeholders .
• Develop account plans to increase revenue, retention, and share of wallet within existing accounts.
• Identify and pursue new business opportunities within existing and prospective clients.
• Sell and position Advansys solutions, including:
• IT Outsourcing & Offshore Delivery Centers (ODCs)
• Digital Transformation
• Enterprise Software Solutions
• Software Integration
• Data & AI solutions
• Business Automation and BI
• Lead the sales cycle from lead generation and qualification through proposal, negotiation, and contract closure .
• Manage RFI, RFQ, and RFP opportunities and coordinate with Presales, Solution Architects, Delivery, and Marketing teams.
• Prepare commercial proposals, business cases, presentations, and account plans.
• Conduct consultative selling by understanding clients' business challenges and proposing appropriate technology solutions.
• Identify opportunities for upselling and cross-selling additional Advansys services.
• Monitor account health, customer satisfaction, contract renewals, and potential risks.
• Maintain an accurate sales pipeline and provide regular sales forecasts and reports to management.
• Monitor competitors and market trends within the Saudi IT services and technology market.
• Negotiate commercial terms, pricing, contracts, and agreements while protecting business margins.
• Ensure smooth transition of newly won accounts to delivery and maintain ongoing customer engagement.

Requirements

• Bachelor's degree in Business Administration, Computer Science, Engineering, Information Technology , or a related field.
• 5+ years of experience in Account Management, Enterprise Sales, Business Development, or Client Success.
• Proven experience in the Saudi/KSA market , preferably with an established enterprise network.
• Experience selling IT services, software solutions, digital transformation, IT outsourcing, or technology solutions .
• Strong understanding of enterprise sales cycles and complex B2B sales.
• Experience managing strategic/key accounts and achieving revenue targets.
• Strong experience with RFP/RFQ/RFI processes, commercial proposals, negotiations, and contract closure .
• Excellent stakeholder and relationship-management skills.
• Strong negotiation, presentation, communication, and consultative-selling skills.
• Experience using CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar.
• Fluent in English ; Arabic is highly desirable.
• Willingness to travel within Saudi Arabia when required.