Partners Manager

Role overview

Account and partner management

• Manage key enterprise accounts as primary commercial contact and build relationships with C-level executives, IT leaders, procurement teams, and business stakeholders.
• Manage all sales partners, develop account plans, and grow revenue, retention, and share of wallet.
• Identify new business opportunities and upsell or cross-sell services; monitor account health, satisfaction, renewals, and risks.

Sales and solutions

• Sell IT outsourcing and ODCs, digital transformation, enterprise software, software integration, data and AI, and business automation and BI solutions.
• Lead sales from lead generation and qualification through proposals, negotiations, and contract closure.
• Manage RFI, RFQ, and RFP opportunities with presales, solution architecture, delivery, and marketing teams.
• Prepare proposals, business cases, presentations, and account plans; use consultative selling to match solutions to client challenges.
• Maintain pipeline records, submit forecasts and reports, monitor competitors and market trends, negotiate commercial terms, and hand new accounts over to delivery.

Qualifications and experience

• Bachelor's degree in Business Administration, Computer Science, Engineering, Information Technology, or a related field.
• At least 5 years in Account Management, Enterprise Sales, Business Development, or Client Success.
• Saudi/KSA market experience is required; an established enterprise network is preferred.
• Experience selling IT services, software solutions, digital transformation, IT outsourcing, or technology solutions; understanding of complex enterprise B2B sales.
• Experience managing strategic/key accounts and revenue targets; strong RFP/RFQ/RFI, proposal, negotiation, and contract-closure experience.
• Strong stakeholder, relationship-management, negotiation, presentation, communication, and consultative-selling skills.
• Experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar.
• Fluent English required; Arabic is highly desirable.

Products and solutions

• The portfolio includes IT outsourcing and Offshore Delivery Centers (ODCs), digital transformation, enterprise software solutions, software integration, data and AI solutions, and business automation and BI.