Senior Account Manager (IT solutions and products)
Role Overview
The Senior Account Manager builds strategic customer relationships that strengthen account retention and supports short-term and long-term business-unit objectives.
The role manages enterprise customers and provides input into developing new markets aligned with division strategy.
Key Skills for This Role
Full Job Posting
Role objective
The Senior Account Manager builds strategic customer relationships that strengthen account retention and supports short-term and long-term business-unit objectives.
The role manages enterprise customers and provides input into developing new markets aligned with division strategy.
Responsibilities
- Work with service and project operations teams to ensure agreed service quality is delivered.
- Coordinate with Finance on invoice production and collection of customer payments.
- Manage key customer, partner, and supplier relationships.
- Expand the customer base across assigned accounts in line with enterprise strategies.
- Prepare and submit technical and commercial proposals to customers.
- Provide market intelligence, sales reports, and financial reports.
- Manage the sales pipeline and prepare costing sheets to assess gross profit for each sale.
- Research emerging technologies and assess their impact on customers’ businesses.
- Recommend new ideas, markets, products, and partnerships.
- Contribute to short-, medium-, and long-term sales and organizational strategy.
Skills and job requirements
- A university degree or certification in Management Information Systems is required; MBA or MIS is a plus.
- At least 10 years of sales experience in IT solutions and products is required, including seven years of similar experience in Qatar.
- Fluency in both English and Arabic is required.
- Advanced knowledge of the MS Office suite is required.
- A valid GCC light vehicle driving license is required.
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