Senior Account Manager (Fixed-Term Contract Oct 2026)
Full Job Posting
The Role
Reporting to the Account Director this role is focused on delivering corporate annual reports. Below is a summary of the day-to day responsibilities:
• Serving as the day-to-day client contact, maintaining efficient, proactive communication, and handling all documentation.
• Building trust and rapport with clients by embodying reliability, clear judgment, and adaptability, ensuring a seamless client experience.
• Cultivating long-term client relationships to drive client retention and satisfaction.
• Collaborate with Account Directors to produce cost estimates and pitch materials for prospective clients and new work.
You’ll be responsible for leading projects and managing programs that could span multiple communication disciplines, including brand, digital, reporting, and employee engagement.
By ensuring seamless delivery and proactive client service, you’ll contribute to the commercial success of our accounts. This role emphasizes delivery, relationship-building, and identifying growth opportunities within client accounts, supporting our Account Directors to deliver and grow strategic client development plans.
KEY RESPONSIBILITIES
- Act as the primary contact for clients, ensuring an exceptional client experience with efficient, clear communication.
- Serve as a trusted partner to clients, taking initiative to deepen client relationships and proactively identify growth opportunities.
- Oversee the delivery process, from kickoff through completion, managing program details and coordinating with internal teams for smooth execution.
- Ensure thorough documentation, including client agendas, contact reports, and updates on progress and performance against targets.
- Lead scoping and requirements sessions, accurately defining project needs and specifications to align with client expectations.
- Liaise with production teams and specialists, ensuring each team member’s expertise is utilized to add maximum value to the project.
- Actively participate in knowledge sharing, support colleagues, and contribute to team pitches with support.
Next Steps
If you are successfully shortlisted for the role, the recruitment team will be in touch via email, and the process will begin from there. We endeavour to contact you within 5 working days of your application, however, this may vary depending on the volume of applications we receive. Good Luck!
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
About Emperor
Employee-owned UK corporate communications consultancy serving organisations with reporting, brand, sustainability, campaign, digital, and employee-engagement services.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Emperor
Animator
, UAE
Emperor is looking for an Animator to create polished, inventive motion work for client briefs and brand identities. You will develop animation across campaigns and channels, collaborate with multidisciplinary teams, and
Animator (Fixed-Term Contract)
Dubai, UAE
Emperor is seeking an Animator to create high-quality motion work for client projects, translating briefs, concepts, and brand identities into engaging animation across channels. The role requires 3–5 years’ experience a
Animator (Fixed-Term Contract)
, UAE
The agency is seeking an Animator to create polished motion content across campaigns, social, digital, presentations, and film. The role requires 3–5 years of experience, advanced proficiency in After Effects, Premiere P
Freelance Talent Coordinator (Part-Time 5-Month Contract)
Birmingham, GBR
Head of Brand & Engagement
London, GBR
About Emperor Emperor is for your great ambitions. We're an employee-owned corporate communications and creative agency with more than 240 partners specialising in reporting, brand, digital, employee engagement, change a
Animator
, UAE
Presentations Project Manager
London, GBR
Animator (Fixed-Term Contract)
Dubai, UAE
Animator (Fixed-Term Contract)
, UAE
Animator (Fixed-Term Contract)
Dubai, UAE
Senior Account Manager (French Speaking)
Edinburgh, GBR
Freelance Talent Coordinator (Part-Time 5-Month Contract)
Birmingham, GBR
Head of Brand & Engagement
London, GBR