workable
Senior Account Manager - Enterprise
ZainTECH
Riyadh, KSA
Full-time
Senior · 8+ years experience
Onsite
Discovered 3 days ago
awsazure
Key Skills for This Role
awsazure
Full Job Posting
Requirements
- 8+ years of account management experience in ICT, cloud services, or technology-related industries.
- Experience managing Enterprise or enterprise customer accounts
- Good understanding of ICT solutions including Cloud (IaaS, PaaS, SaaS), Cybersecurity, Data and analytics, and Digital transformation solutions
- Proven ability to drive account growth through upselling and cross-selling
- Experience working with major ICT and cloud platforms such as Oracle, AWS, Microsoft Azure, or similar.
- Knowledge of cybersecurity, data management, networking, and digital transformation best practices.
- Familiarity with CRM tools (e.g., Salesforce).
- Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
Responsibilities
- Account Management
- Manage a portfolio of Enterprise accounts, acting as the primary point of contact for customer engagement
- Build and maintain strong relationships with key stakeholders, understanding their business and technology needs
- Conduct regular account reviews to assess performance, identify opportunities, and ensure customer satisfaction
- Coordinate with internal teams to ensure seamless delivery of services and solutions
- Manage contract renewals and ensure continued value realization for customers
- ICT & Digital Solutions Expertise
- Develop a strong understanding of ZainTECH’s portfolio across cloud, cybersecurity, data, and digital solutions
- Work with clients to align technology solutions with their business objectives and operational needs
- Collaborate with technical and presales teams to position integrated solutions across multiple service areas
- Business Development
- Identify and pursue opportunities to expand services within existing accounts
- Support pipeline development through upselling and cross-selling initiatives
- Contribute to account planning and growth strategies for assigned clients
- Prepare and deliver proposals and presentations aligned with customer requirements and business outcomes
- Participate in client meetings, events, and engagements to strengthen relationships and generate opportunities
- Collaboration & Communication
- Work closely with product, presales, and delivery teams to ensure successful solution positioning and execution
- Engage with both technical and business stakeholders to ensure alignment of solutions with client needs
- Manage and resolve customer issues in coordination with internal teams to maintain high levels of satisfaction
- Maintain accurate records of account activities and opportunities within CRM systems
- Our Culture & Code of Conduct:
- At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.
About ZainTECH
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at ZainTECH
Account Manager - Enterprise
Dubai, UAE
ManagerFull-time
ZainTECH is looking for an Enterprise Account Manager to retain and grow enterprise customers through consultative selling of ICT and digital solutions. The role requires 3–5 years in technology account management, sales
Discovered 3 days agoView →
Senior Account Manager - Enterprise
Riyadh, KSA
SeniorFull-time
The employer is seeking a senior account manager to grow enterprise customers through consultative selling of ICT and digital solutions. The role combines account relationship management, renewals, upselling and cross-se
Discovered 3 days agoView →
Senior Account Manager - Enterprise
Riyadh, KSA
Discovered 3 days agoFull-time
Account Manager - Enterprise
Dubai, UAE
Discovered 3 days agoFull-time
Senior Account Manager - Enterprise
Riyadh, KSA
Discovered 3 days agoFull-time
Account Manager - Enterprise
Dubai, UAE
Discovered 3 days agoFull-time
Senior DevOps Engineer
Kochi, IND
Discovered 1 weeks agoFull-time
Senior Data Architect - Azure
Kochi, IND
Discovered 1 weeks agoFull-time
Business Development Associate Intern
Riyadh, KSA
Discovered 2 weeks agoFull-time
Business Development Associate Intern
Riyadh, KSA
Discovered 2 weeks agoInternship