Senior Account Manager - Education

About the Role

Key Responsibilities

• Proactively seek new business opportunities and leads.
• Consistently convert leads into active accounts and grow customer accounts using outbound lead-generation techniques.
• Execute sales strategies developed with senior management.
• Execute growth strategies to consistently exceed customer expectations and build partnerships.
• Achieve set sales and growth margin targets.
• Be the face of our business in the education market.
• Build strong partnerships with 3rd party vendors to resell/redistribute our products and services.
• Maintain positive relationships with customers.
• Present and deliver product demos for potential customers.
• Manage contract negotiation and awarding processes with clients.
• Own the invoicing and collection process with customers.
• Work with the presales team on proposals to ensure they match customer requirements and budget.
• Opportunity pricing and creating costing sheets per opportunity.
• Coordinate with Procurement, Finance, Practice Heads, Legal, and Sales Coordinators internally.
• Build and maintain relationships with Customers, Vendors, and Distributors externally.

Required Qualifications

• and Experience:
• Bachelor of Computer Science or relevant degree.
• Overall experience of 10 years with a minimum of 5 years in sales/business development.
• Outstanding communication and interpersonal abilities.
• Prior sales experience in the UAE market with strong customer connections.
• Prior experience acquiring and working with potential partners to expand reach.
• Strong experience closing deals with large enterprises and governmental clients (B2G).
• Comfortable holding high-level technical discussions with customers.
• Basic software engineering background and general technology awareness.
• Past account management experience exceeding quota and meeting KPIs.
• Demonstrated ability to engage and influence C-level executives.
• Strong presentation skills and ability to articulate complex concepts to cross-functional audiences.

Additional Skills

• Ability to work effectively across internal and external organizations.
• Experience within the enterprise software industry.
• Strong verbal and written communication skills in English; Arabic is a plus.
• Excellent presentation and negotiation skills.
• Education business knowledge is a plus.