Senior Account Manager

Company Description

Role Overview

Client Partnership & Retention

• Act as the primary point of contact for mid-to-senior level client stakeholders.
• Develop a deep understanding of the client’s brand, industry, and competitive landscape.
• Maintain high levels of client satisfaction through proactive communication and flawless delivery.
• Lead client meetings, presentations, and weekly status updates with confidence.

Project & Multi-Department Coordination

• Manage the workflow of integrated campaigns involving Marketing, Production, Web, and PR.
• Ensure internal teams are briefed with clarity, precision, and actionable insights.
• Liaise between departments to ensure a cohesive "one-agency" output for the client.
• Monitor project health, identifying potential bottlenecks before they impact delivery.

Revenue Optimization & Growth

• Support the Account Director in identifying organic growth opportunities within existing accounts.
• Draft compelling proposals and statements of work (SOWs) for new projects.
• Monitor account profitability, ensuring projects stay within budget and resource allocations.
• Identify opportunities for cross-selling YAZ Media’s diverse service offerings.

Quality Control & Brand Stewardship

• Review all agency output (content, videos, web builds, press releases) to ensure it meets the client’s brief and YAZ Media’s quality standards.
• Protect the integrity of the client’s brand across all digital and social touchpoints.
• Ensure feedback loops between clients and creative teams are constructive and efficient.

Reporting & Insight

• Oversee the delivery of monthly and campaign-specific performance reports.
• Translate data into meaningful "so-what" insights that prove agency value.
• Conduct post-campaign de-briefs to capture learnings and improve future performance.

Requirements

• 5+ years of experience in a digital, social, or integrated agency (UAE/GCC experience preferred).
• A proven track record of managing multi-channel campaigns for high-profile brands.
• Solid understanding of social media trends, production workflows, and digital marketing KPIs.
• Experience in a fast-paced environment where managing multiple "moving parts" is the norm.

& Strengths

• Exceptional Communication: Fluent in English (Arabic is a significant advantage).
• Organizational Mastery: Highly disciplined with time management and task prioritization.
• Solution-Oriented: A proactive problem-solver who brings solutions, not just issues, to the table.
• Commercial Acumen: Comfortable discussing budgets, timelines, and resource requirements.
• Relationship Builder: Naturally empathetic and skilled at navigating diverse personalities.
• What we offer at YAZ
• Amazing work culture of inclusivity and diversity.
• Opportunity to work with top-tier clients and government entities.
• Fair compensation based on experience level.
• Medical Insurance including dental coverage.
• Collaborative and creative work environment.
• Career growth and professional development opportunities

How to Apply

Job Type: Full-time