Manager, Partnerships

Overview

What you'll do

• Team noon has some of the fastest, smartest, and hardest-working people we've encountered.
• With a young, aggressive, and talented team, we're driving major missions forward.
• The Manager, Partnerships will be responsible for building, managing, and strengthening strategic partnerships and external stakeholder relationships across the UAE to support operational, regulatory, and business objectives.
• Build and maintain strong relationships with key external stakeholders, government entities, and strategic partners
• Act as the primary point of contact for partnership-related discussions, escalations, and collaboration initiatives
• Manage relationships with entities such as RTA, Dubai Police, MOHRE, municipalities, and other regulatory authorities
• Support resolution of operational, labor law, fleet, compliance, and regulatory-related matters impacting the business
• Handle dispute resolution, escalations, penalties, investigations, and operational challenges with relevant authorities and partners
• Coordinate on permits, licensing, fleet compliance, employee-related matters, and regulatory approvals
• Ensure adherence to UAE labor law, RTA regulations, and other government compliance requirements
• Collaborate with Operations, Legal, Compliance, HR, Fleet, and Business teams to ensure seamless execution of initiatives
• Identify opportunities to improve stakeholder engagement, operational efficiency, and partnership outcomes
• Manage ongoing partner relationships and ensure timely resolution of critical operational issues
• Support negotiation, onboarding, and governance of strategic partners and service providers
• Develop SOPs and governance frameworks for stakeholder and partnership management
• Track partnership performance, escalations, case resolution timelines, and operational KPIs
• Prepare structured reports, updates, and insights for leadership
• Represent noon in external meetings, discussions, and stakeholder engagements as required
• Drive continuous improvement initiatives across partnership and government-related operations
• What you'll need:
• Bachelor’s degree in Business Administration, Public Relations, Supply Chain, or a related field
• 8–12 years of experience in Partnerships, Government Relations, Business Development, Stakeholder Management, or related functions within the UAE
• Strong experience dealing with RTA, Dubai Police, MOHRE, municipalities, and other UAE government entities
• Proven experience managing dispute resolution, escalations, labor-related matters, and operational compliance cases
• Strong understanding of UAE labor law, government regulations, and operational compliance requirements
• Experience managing strategic partnerships and external stakeholders in fast-paced environments
• Strong communication, negotiation, and stakeholder management skills
• Ability to handle high-volume operational issues and regulatory escalations effectively
• Experience in logistics, ecommerce, mobility, transportation, or large operational ecosystems is preferred
• Fluency in English and Arabic is mandatory
• Who will excel?
• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.