Seafood Department Head

Reporting to the Store Manager, the Seafood Department Manager is responsible for Seafood department operation by achieving its profit/loss results, business goals and customer requests. The position also needs to support the Store Manager on other matters as assigned.

Manage overall department performance, including ordering, inventory control, and promotional planning to achieve sales and operational goals.

Monitor market trends and customer feedback to develop effective response strategies.

Supervise and support staff performance through coaching, on-the-job training, and teamwork-building initiatives.

Ensure product quality, freshness, and cleanliness, including maintaining clean and well-kept fish tanks, and strict FIFO practice.

Conduct quality checks during receiving and manage inventory in both display and walk-in coolers.

Provide exceptional customer service by being attentive, approachable, and responsive to customer needs and concerns.

Lead by example by actively participating in all hands-on tasks within the Seafood Department.

Fulfill any additional responsibilities as assigned by superiors, contributing to the overall efficiency and success of the department.

Good communication skills in English; proficiency in Chinese (Cantonese and/or Mandarin) is an asset.

Minimum of 5 years of relevant experience, including 3 years in a supervisory role preferred, demonstrating strong leadership and training abilities

Basic knowledge of profit and loss control; able to interpret data and analyze market trends

Proficient in Microsoft Office applications

Well-versed in workplace health and safety practices.

Strong knowledge of merchandise management, including inventory control and promotional execution

Familiar with tools and equipment relevant to the role; able to accurately interpret product labels

Excellent organizational, problem-solving, interpersonal, and customer service skills

Self-motivated, accountable, and able to work both independently and as part of a team.

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centers and Warehouse & Distribution are as safe as possible.

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.