Scrum Master, Senior

Role overview

Core responsibilities

• Lead Scrum and Agile adoption; facilitate stand-ups, sprint planning, reviews, retrospectives, and other Agile ceremonies.
• Track progress through dashboards and metrics; manage risks, impediments, and dependencies that affect delivery.
• Improve workflows and team performance through decision-making, problem-solving, and continuous-improvement initiatives.
• Coordinate development teams, Product Owners, project managers, and stakeholders; provide status reports and performance metrics.
• Use Jira and collaboration platforms such as Slack to manage workflows and progress.
• Coordinate project financial processes with teams and project managers and align them with project plans.
• Coach and mentor teams; support Product Owners with roadmaps and release planning.
• Define cross-functional KPIs, Scrum processes, working agreements, Agile governance, and work-item workflows.
• Support change management and scalable Agile frameworks; foster psychological safety, transparency, accountability, and continuous learning.

Required qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related technical discipline.
• 8+ years in Scrum and Agile environments, including at least 2 years in a directly relevant Scrum Master role.
• Strong Scrum and Agile knowledge; experience facilitating ceremonies, managing impediments, and improving delivery performance.
• Hands-on Jira experience; familiarity with collaboration tools such as Slack.
• Strong technical background and experience with Agile metrics, workflow optimization, risk management, and stakeholder reporting.
• Strong communication, planning, facilitation, coaching, conflict-resolution, collaboration, and stakeholder-influencing skills.

Preferred certifications

• Relevant certifications are preferred, including Disciplined Agile Coach (DAC), ICAgile Certified Professional in Agile Coaching (ICP-ACC), SAFe Leadership, or a higher-level equivalent.