Salon Development Partner

Role Overview

Key Responsibilities

• Manage a portfolio of partner salons and spas, building strong relationships with salon owners and managers.
• Coach salon partners on business performance indicators, including retail-to-service ratio, retail sales per client, average ticket value, rebooking rates, and colour and back-bar product usage.
• Drive sell-in and sell-through through seasonal launches, promotions, stock planning, and merchandising initiatives.
• Identify salon education needs and coordinate with the Education team to improve technical skills and business performance.
• Ensure compliance with brand standards, including back-bar commitment, in-salon service rituals, and visual merchandising.
• Identify, recruit, and onboard new salon partners, including converting salons currently working with competitor brands.
• Monitor salon performance, identify growth opportunities, and develop action plans to achieve sales targets.

Requirements

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field is preferred.
• 3-5 years of experience in sales, business development, or account management within the professional beauty, haircare, or salon industry.
• Proven experience managing salon or spa accounts and building relationships with business owners and decision-makers.
• Strong understanding of salon business operations, retail sales, professional haircare products, and salon performance KPIs.
• Demonstrated ability to achieve sales targets, grow existing accounts, and acquire new business.
• Strong negotiation, communication, presentation, and relationship-building skills.
• Commercially minded, proactive, and results-oriented, with strong analytical and problem-solving abilities.
• Ability to travel locally to visit salon partners as required.
• Valid driving license is mandatory.