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Salesforce Platform Owner

Parkland Corporation
Calgary, CAN
Full-time
Mid-Senior
Onsite
Discovered Yesterday
Salesforce platformSales CloudService CloudExperience CloudSalesforce AgentforceAgile/Scrum

Full Job Posting

Opportunity

The Salesforce Product Owner bridges business strategy and technical execution across the enterprise ecosystem.

The role owns the platform roadmap and sprint backlog, translates organizational goals into user stories, and drives efficiency, adoption, and ongoing value across Salesforce environments.

Responsibilities

  • Define and execute the Salesforce product vision and roadmap in alignment with business goals, operational metrics, and KPIs.
  • Prioritize and refine the backlog, balancing strategic impact, technical debt, and delivery feasibility.
  • Gather stakeholder requirements and write user stories with acceptance criteria and test cases.
  • Lead or co-facilitate Agile/Scrum ceremonies with delivery partners.
  • Coordinate UAT, release communications, change initiatives, adoption measurement, and workflow improvements.
  • Review technical designs with administrators, architects, developers, and IT leads; support declarative-first alignment and data and security governance.

Technical skills

  • Functional knowledge of Salesforce products such as Sales Cloud, Service Cloud, Experience Cloud, or Agentforce, and declarative platform capabilities.
  • Agile/Scrum, backlog management, user stories, feature mapping, acceptance criteria, and release planning.
  • Stakeholder communication, negotiation, and presentation across business and technical teams.
  • Analysis of platform metrics and process bottlenecks, with recommendations for leadership.
  • UAT leadership, end-user documentation, training webinars, and organizational change management.

Requirements

  • At least 4 years as a Salesforce Product Owner, Business Analyst, or Product Manager leading technical delivery in an enterprise environment.
  • Hands-on proficiency with Jira, Azure DevOps, and Confluence.
  • Salesforce Certified Administrator and Salesforce Certified Business Analyst certifications are required.
  • Bachelor’s degree in Information Systems, Business Administration, or equivalent practical experience.
  • CSPO, PMI-ACP, or Salesforce Sales/Service Cloud Consultant certification is highly preferred.

Company context

Parkland Corporation was acquired by Sunoco LP, which operates energy infrastructure and fuel distribution businesses across North America, the Greater Caribbean, and Europe.

The employer emphasizes employee opportunity, inclusion, and collaboration across Canada, the United States, and the Caribbean.

Employment eligibility

  • Candidates must be legally eligible to work in the country of application; employment visa sponsorship is unavailable.
  • Final candidates will undergo a confidential pre-employment background check.

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