Sales Tamheer Trainee
Role Overview
Support the Sales Department through the Tamheer program while gaining practical experience in customer service, sales administration, quotation and order follow-up, market research, reporting, and cross-functional coordination.
Under close supervision, the trainee develops the commercial, analytical, communication, digital, and professional competencies required for an entry-level sales role.
Key Skills for This Role
Full Job Posting
Job Summary
Support the Sales Department through the Tamheer program while gaining practical experience in customer service, sales administration, quotation and order follow-up, market research, reporting, and cross-functional coordination.
Under close supervision, the trainee develops the commercial, analytical, communication, digital, and professional competencies required for an entry-level sales role.
Responsibilities
- Support inquiries and follow up on quotations, documents, and orders.
- Prepare clear customer correspondence, presentations, and reports.
- Learn the Company's products, customers, sales process, and pricing controls.
- Research customers, competitors, and market trends.
- Maintain professional relationships with customers and internal stakeholders.
- Coordinate with relevant departments to complete sales activities.
- Maintain customer records, quotations, trackers, and order documents.
- Use sales systems and data to prepare accurate updates and identify trends.
- Prioritize tasks, meet deadlines, and verify sales information.
- Identify routine issues and seek guidance on solutions.
- Adapt to priorities, seek feedback, and apply learning.
Accountability and Integrity
- Customer support: Follow up on assigned inquiries, quotations, documents, and orders promptly and professionally.
- Sales records: Maintain accurate, complete, and timely customer records, trackers, reports, and sales documents.
- Analysis and reporting: Prepare assigned market research, sales updates, and basic data analysis using approved systems and templates.
- Coordination: Obtain required information and complete assigned actions with customers and internal departments.
- Compliance: Follow approved pricing, quotation, confidentiality, document-control, and authorization requirements.
- Development and conduct: Complete learning objectives, apply feedback, meet deadlines, and escalate risks or matters beyond authority.
Qualifications
- Fresh graduate with a bachelor's degree in Business Administration, Marketing, Sales, Industrial Engineering, Supply Chain Management, or a related field.
- Eligible for the Tamheer program in accordance with the requirements of the Human Resources Development Fund (HRDF).
- No full-time experience required; relevant internship, cooperative training, academic project, or industrial exposure is an advantage.
- Basic knowledge of sales, customer service, marketing, commercial documentation, or business analysis.
- Proficiency in Microsoft Office and willingness to learn CRM and ERP systems.
- Good Arabic and English communication, numerical, analytical, organizational, and presentation skills.
- Customer-focused, accurate, collaborative, adaptable, accountable, professional, and receptive to feedback.
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