About This Role
About Us:
Welcome to Battmobile, UAE’s leading onsite auto services provider with a fleet of over 40 vehicles and technicians available 24x7. We take pride in being the number one onsite auto services provider in UAE, serving over 150,000 happy customers. Our services include emergency and preventive car care at customers' locations and at our service center in Al Quoz.
Job Summary:
Battmobile is looking for a Customer Service Representative to handle inbound calls, coordinate service requests, and ensure top-notch customer satisfaction. Ideal candidates have strong communication skills, a customer-first mindset, and experience in call centers or service roles.
What You’ll Do:
- Be the first point of contact for incoming customer calls
- Provide accurate information on services, pricing & policies
- Coordinate service requests with our dispatch and technical teams
- Ensure timely follow-ups and customer satisfaction
- Handle customer complaints with professionalism and empathy
What We’re Looking For:
- High school diploma (or higher)
- Experience in customer service or call centers
- Excellent communication skills and a customer-first attitude
- Ability to thrive in a fast-paced, team-oriented environment
Perks & Benefits:
- Target-Based Incentives – the better you perform, the more you earn!
- Company Visa
- Paid Annual Leave + Airfare
- Medical Insurance
- Career growth in a trusted UAE brand
Shift-based work (includes weekends/evenings on rotation)
How to Apply:
If you are passionate about automotive care and possess the skills required for this position, we invite you to apply by sending your resume and a cover letter detailing your relevant experience to recruiter@battmobile.ae Please include the position title in the subject line of your email. We look forward to hearing from you!
Work Location: In person
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