Sales Operations & System Coordinator

Overview

• To support VFQ’s Enterprise Sales team by ensuring smooth day-to-day sales operations, high-quality CRM data, and effective system usage across the sales lifecycle.
• The role focuses on coordinating sales processes, maintaining Microsoft Dynamics 365 CRM and Power Platform tools, and enabling accurate reporting, forecasting support, and operational efficiency.
• The person on the role has to acts as a key enabler between sales teams, operations, and technology functions—ensuring lead-to-order workflows are followed, systems are up to date, and sales teams have reliable data and insights to support B2B customers across corporate, government, and SME segments.
• Bachelor’s degree in business administration, Information Systems, Computer Science, Management Information Systems, or a related field.
• Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (preferred).
• Microsoft Power Platform Fundamentals (PL-900).
• Microsoft Power BI Data Analyst Associate (PL-300) – advantage.
• 3–5 years of experience in Sales Operations, Sales Support, Commercial Operations, or CRM Administration, preferably within B2B, Enterprise, Preferably in Telecom industry.
• Hands-on experience supporting Microsoft Dynamics 365 Sales or similar CRM platforms (e.g., Salesforce, SAP CRM) in a sales operations or systems coordination role.
• Experience in pipeline tracking, forecasting support, sales reporting, and CRM data management.
• Exposure to Power Platform tools (Power Automate and Power BI) for reporting,