Sales Manager (Groups & Events) - InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

About the resort

Role overview

Day-to-day responsibilities

• Drive sales strategies to achieve and exceed revenue targets for groups, conferences, meetings, and social events.
• Identify new business and develop relationships with corporate clients, event planners, travel partners, and key accounts.
• Manage inquiries, proposals, negotiations, contracts, and confirmed bookings across the groups and events sales process.
• Develop sales plans to maximize revenue, conversion rates, and business opportunities.
• Conduct client meetings, presentations, site inspections, and familiarization trips to showcase resort facilities.
• Negotiate rates and contracts while maximizing profitability and maintaining client relationships.
• Monitor market trends, competitors, and business performance to identify growth opportunities.
• Coordinate with Revenue, Banquets, Food & Beverage, and other teams for seamless event planning and delivery.
• Maintain sales forecasts, account records, activity reports, and pipelines.
• Represent the resort at networking events, trade shows, and industry functions.
• Support and guide the sales team and encourage a collaborative, results-driven environment.

What we need from you

• Bachelor’s degree or higher qualification in Hospitality Management, Business Administration, Sales & Marketing, or a related field.
• Three to five years of relevant hotel sales experience, including proven Groups & Events experience; Sales Manager experience is preferred.
• Luxury hotel or resort experience is highly desirable.
• Strong knowledge of the UAE hospitality market, corporate groups, MICE, and social events.
• Proven ability to generate business, manage key accounts, and achieve sales targets.
• Excellent negotiation, presentation, communication, and relationship-building skills.
• Commercial awareness of revenue management, pricing, and profitability.
• Ability to manage multiple accounts, inquiries, and priorities while maintaining attention to detail.
• Proficiency in hotel sales systems, CRM tools, and Microsoft Office.
• Excellent written and spoken English; additional languages are an advantage.

What the employer offers

• The employer describes a competitive salary, uniform, room discounts, and training opportunities.
• The employer states a commitment to inclusive teams and colleague wellbeing.