Front Office Driver
Key Skills for This Role
Full Job Posting
Day-to-Day Duties
- Provide safe, courteous, and timely transportation for guests to and from the airport and other requested destinations.
- Assist guests with loading and unloading luggage and ensure belongings are handled carefully.
- Operate cars, vans, and trucks responsibly in full compliance with traffic laws and road safety regulations.
- Conduct daily vehicle inspections to ensure vehicles are clean, safe, and in excellent working condition.
- Monitor vehicle maintenance schedules and promptly report defects or mechanical issues.
- Ensure all vehicle documents, registrations, and driving licenses are valid and up to date.
- Plan and follow efficient routes to ensure punctual pick-ups, drop-offs, and deliveries.
- Provide warm, courteous, and professional service creating a positive guest experience.
- Maintain accurate records of mileage, fuel consumption, vehicle usage, and deliveries.
- Report accidents, incidents, damages, or safety concerns to the supervisor promptly.
- Follow hotel policies, standard operating procedures, and health and safety guidelines.
- Support the team with additional transportation duties as required.
Additional Duties
- Ensure no unauthorized person uses or travels in hotel vehicles.
- Assist the Bell Desk and Front Office operation during periods when no transportation duties are scheduled.
- Follow hotel grooming, uniform, security, health and safety, and service standards.
- Perform other reasonable duties assigned by the Front Office Manager or management based on operational requirements.
What We Need From You
- A valid driving license for the relevant vehicle category, including cars and/or trucks.
- Previous experience in a similar driving role, preferably within a luxury hotel or hospitality environment.
- Good knowledge of local roads, routes, and traffic regulations.
- Good communication skills in English.
- A strong commitment to safe driving, vehicle care, and exceptional guest service.
- A professional, reliable, and responsible approach with excellent time management skills.
- Flexibility to work shifts, weekends, and public holidays as required.
- A team-oriented mindset and a willingness to go the extra mile to support guests and colleagues.
What You Can Expect
- A competitive salary that rewards hard work.
- A wide range of benefits including a full uniform, room discounts, and training.
- A culture of trust, support, and acceptance with equal employment opportunities.
- Support for wellbeing through the myWellbeing framework.
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