Sales Executive (Watches sales experience)

Position Title

About Al Abbas Group

Al Abbas Group (Aag)

Hadi Enterprises Llc

Executive – Sales (Watches)

Sales Growth & Business Development

• Achieve assigned monthly, quarterly, and annual sales targets for the watches division.
• Identify and develop new business opportunities across retail stores, watch retailers, concept stores, gift shops, corporate clients, hospitality groups, duty-free operators, e-commerce platforms, and other emerging sales channels.
• Explore untapped market segments and introduce creative approaches to generate incremental revenue.
• Re-establish relationships with inactive or lost customers and convert them into active accounts.
• Manage the complete sales cycle, including prospecting, lead generation, customer meetings, product presentations, quotations, negotiations, and order closure.
• Build and maintain a healthy sales pipeline across all Emirates.
• Prepare customer-specific proposals, quotations, and business presentations.
• Represent Hadi Enterprises at exhibitions, trade shows, networking events, and product launches to strengthen brand visibility and generate new business opportunities.

Account Recovery & Retention

• Recover dormant customer accounts and rebuild long-term business relationships.
• Monitor customer engagement and proactively identify opportunities to improve retention.
• Develop strategies to strengthen customer loyalty and maximize repeat business.
• Address customer concerns professionally while ensuring high levels of customer satisfaction.

Key Account Management

• Manage and grow a portfolio of strategic customer accounts across multiple market segments.
• Conduct regular customer visits and business reviews to identify growth opportunities.
• Drive upselling and cross-selling opportunities across the watches portfolio.
• Maintain accurate customer account plans, relationship records, and sales pipeline updates within the CRM system.
• Resolve customer issues promptly while maintaining strong commercial relationships.

Market Intelligence & Reporting

• Monitor competitor activities, pricing strategies, promotions, customer trends, and developments within the UAE watch market.
• Identify new business models and emerging sales opportunities, including corporate gifting, loyalty programs, promotional campaigns, hospitality boutiques, travel retail, and online marketplaces.
• Gather customer feedback and market insights to support business planning and product development.
• Prepare daily, weekly, and monthly sales reports, customer visit reports, pipeline updates, and sales forecasts.
• Participate actively in sales meetings, product training sessions, exhibitions, and business development initiatives.
• Share market intelligence and best practices with the wider sales team.

Order Management & Commercial Compliance

• Coordinate closely with logistics, warehouse, finance, and operations teams to ensure timely order fulfillment.
• Monitor order status, stock availability, and customer delivery commitments.
• Liaise with finance and credit control teams regarding outstanding payments and receivables.
• Ensure accurate documentation of quotations, sales orders, customer agreements, and related commercial records.
• Maintain accurate CRM records, including customer interactions, quotations, opportunities, and sales activities.

Communication & Cross-Functional Coordination

• Build effective relationships with internal stakeholders across procurement, logistics, warehouse, finance, operations, and customer service teams.
• Ensure timely, professional communication with customers and internal departments.
• Support collaborative problem-solving to enhance customer satisfaction and operational efficiency.

Qualifications And Experience

• Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.
• Minimum 2–4 years of sales experience within the UAE market.
• Experience in watches, lifestyle products, accessories, retail, corporate gifting, consumer goods, distribution, or related industries.
• Proven track record in developing new business opportunities and converting prospects into long-term customers.
• Strong field sales, negotiation, presentation, and relationship management skills.
• Good understanding of the UAE retail, hospitality, corporate, and distribution landscape.
• Commercially driven with excellent business development capabilities.
• Ability to analyze market trends and convert opportunities into sustainable business growth.
• Proficiency in Microsoft Office applications and CRM systems.
• Valid UAE driving license is mandatory.
• Own vehicle is preferred.
• Strong communication and interpersonal skills.

Preferred Qualifications

• Experience working with premium watch or lifestyle brands.
• Knowledge of the UAE retail, gifting, hospitality, and e-commerce markets.
• Experience managing strategic customer accounts.
• Arabic language proficiency is an advantage.
• Experience participating in exhibitions, trade shows, and promotional events.
• Strong commercial mindset with the ability to identify innovative market opportunities.

What We Offer

• Comprehensive medical insurance coverage.
• Annual air ticket.
• Performance-driven and growth-oriented work environment.
• Opportunity to represent leading international lifestyle and premium brands.
• Structured career development and progression opportunities.
• Exposure to major retail, hospitality, corporate, and distribution clients across the UAE.
• Professional, collaborative, and supportive workplace culture.

Application Process

Al Abbas Group