Sales Executive - FX/CFDs
Skills
About This Role
Overview
ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world.
With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day.
Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand.
We use the latest technologies to give traders seamless access to our proprietary trading platforms.
We are looking for a driven and commercially minded Sales Executive to join the team.
This role sits across the full client lifecycle from engaging leads to activating and re-engaging clients with a strong focus on conversion, retention, and revenue growth.
This role requires fluency in Arabic and English to support our regional client base.
Key Responsibilities
- Engage with prospective clients across phone, email, live chat, and in-person channels
- Convert leads into active trading clients
- Reactivate dormant accounts and drive trading activity
- Own and manage a pipeline of leads to maximise conversion rates
- Achieve and exceed individual sales targets and KPIs
- Build and maintain strong client relationships across retail and high-value clients
- Support clients on platform usage, products, and services
- Build and maintain strong client relationships
- Handle client queries, complaints, and account-related matters
- Identify opportunities to upsell products, platforms, and services
- Share feedback on client behaviour, campaign performance, and market trends
- Conduct ongoing competitor and market analysis
Requirements
- Degree in Finance, Economics, Business, or related field (preferred)
- 3+ years' experience in FX/CFD or financial markets sales
- Track record of achieving and exceeding targets
- Strong communication and relationship management skills
- Good understanding of financial markets and trading products
- Highly organised with strong time management
- Exceptional organizational skills and time management
- Fluency in Arabic and English is mandatory
- Additional language skills are an advantage
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