Sales Executive

Overview

1. Sales Achievement & Revenue Growth

• Achieve or exceed monthly sales targets.
• Identify and develop new business opportunities within assigned territories or accounts.
• Actively pursue upselling and cross-selling opportunities to maximize revenue per customer.

2. Customer Relationship Management

• Build, maintain, and strengthen relationships with key customers.
• Provide pre-sales and post-sales support, ensuring high levels of customer satisfaction.
• Serve as the primary point of contact for clients, addressing inquiries, technical requirements, and product recommendations.

3. Product & Market Expertise

• Maintain up-to-date knowledge of all IT products, accessories, specifications, and technological advancements.
• Understand competitor offerings and market trends to effectively position company products.

4. Sales Planning & Pipeline Management

• Develop and execute effective sales plans to meet monthly target.
• Maintain accurate and up-to-date records of leads, opportunities, quotations, and closed deals.
• Provide regular sales forecasts, market feedback, and performance reports to branch head.

5. Coordination & Collaboration

• Collaborate with Technical Support and Service Teams to resolve customer issues efficiently.
• Follow up on payments to ensure proper account receivable management.

6. Post-Sales Support & Customer Retention

• Ensure customers receive prompt after-sales service, warranty support, and product updates.
• Handle customer complaints professionally and escalate unresolved issues appropriately.
• Monitor repeat business and maintain long-term client relationships.

7. Performance, Reporting & Compliance

• Prepare and submit daily/weekly sales activity reports.
• Ensure all sales activities comply with company policies and ethical standards.
• Continuously enhance product and sales knowledge through regular training and self-learning.

Requirement

• 2+ years of IT products experience is **mandatory**.

Preferred (Added Advantage)

• **Availability to Join Immediately**
• **Pay:** Salary will be negotiable based on the required experience and expertise in the similar industry