Sales Engineer (Solutions & Presales)
Skills
About This Role
Job Summary
SamTech is seeking a highly technical and commercially aware Sales Engineer to support the sales lifecycle through solution design, technical consultation, and pre-sales engagement.
This role bridges the gap between customer requirements and technical delivery, ensuring that SamTech’s solutions particularly in Fleet Management, IoT, and Location-Based Technologies are effectively positioned, architected, and delivered to meet client needs.
The Sales Engineer will work closely with Sales, Product, and Engineering teams to drive solution-based selling and revenue growth.
Key Responsibilities
- **Pre-Sales & Solution Engineering:*** Engage with customers to **gather, analyze, and translate business and technical requirements** into tailored solutions.
- Design and propose **end-to-end technical solutions** including hardware, software, connectivity, and integration components.
- Prepare **technical proposals, solution architectures, and bill of quantities (BoQ)**.
- Conduct **product demonstrations, proof-of-concepts (PoCs), and technical workshops** for clients.
- Support RFP/RFQ responses with detailed **technical documentation and compliance matrices**.
- **Sales Support & Commercial Alignment:*** Partner with Sales to **develop winning strategies** for opportunities and support deal closure.
- Provide **technical validation and feasibility assessments** during the sales cycle.
- Assist in **pricing strategies** by aligning technical scope with commercial requirements.
- Maintain and update **sales pipeline and technical activities** in ERP/CRM systems.
- **Technical Expertise & Delivery Support:*** Provide expertise in:
- + **Fleet Management Systems**
- + **GPS / GNSS tracking technologies**
- + **Route Optimization & Dispatch Systems**
- + **Fuel Monitoring & Telematics Solutions**
- + **IoT-based asset tracking and monitoring**
- Ensure solutions are aligned with **customer infrastructure, scalability, and integration requirements**.
- Work with engineering teams to ensure **smooth handover from pre-sales to implementation**.
- **Customer Engagement & Relationship Management:*** Act as a **trusted technical advisor** to customers and stakeholders.
- Support key accounts with **technical consultations and solution enhancements**.
- Provide ongoing **technical insights and recommendations** to improve customer operations.
- **Required Skills & Qualifications:*** Minimum **1-3 years of experience** in a **technical pre-sales or sales engineering role** within technology solutions.
- Strong understanding of **solution-based selling** in IoT, telematics, or enterprise software environments.
- Hands-on knowledge of:
- + GPS and telematics hardware.
- + Communication protocols (e.g., GSM, LTE, IoT connectivity).
- + Software platforms and system integrations (APIs, cloud-based solutions preferred).
- Ability to create and present:
- + **Solution architectures and technical diagrams.**
- + **Technical proposals and documentation.**
- Strong **analytical and problem-solving skills** with attention to detail.
- Excellent **communication and presentation skills**, with the ability to explain complex technical concepts to non-technical stakeholders.
- Proficiency in **Microsoft Office tools** (Excel, Word, PowerPoint); experience with CRM/ERP systems is a plus.
- Ability to work in a **fast-paced, target-driven environment** while maintaining technical accuracy.
- **Education:*** Bachelor’s Degree in **Engineering, Computer Science, Information Technology**, or a related field.
- **Requirements:*** Valid **UAE Driving License**.
- Willingness to **travel within the UAE and region** for client meetings and site visits.
- Immediate availability preferred.
- **Compensation & Benefits:*** Competitive salary package (Basic + Housing + Transportation).
- Performance-based **commission structure**.
- Medical insurance.
- **What Makes This Role Different:*** Focus on **technical solution design**, not just sales.
- Exposure to **IoT, telematics, and smart mobility technologies.**
- Opportunity to work on **end-to-end solution architecture and deployment support.**
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