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indeed

Sales Enablement Program Manager

Block
Toronto, CAN
Onsite
Discovered 1 weeks ago
Sales enablementAdult learning theoryTraining designContent operationsLearning content developmentStakeholder management

Full Job Posting

Role overview

Sales Enablement Program Manager supporting learning and knowledge-sharing across Block's global Sales and Account Management teams.

The role helps operationalize ongoing education beyond employee onboarding.

Responsibilities

  • Plan, build, facilitate, and maintain scalable ongoing sales enablement learning.
  • Maintain centralized knowledge resources with subject matter experts across Product, Marketing, and Sales.
  • Coordinate timelines, deliverables, and stakeholder communications for everboarding.
  • Keep learning assets current, accessible, and aligned with sales priorities.
  • Manage enablement newsletters, training calendars, decks, and updates.
  • Measure feedback, adoption, knowledge retention, and performance impact.
  • Localize content for regional Canadian sales teams and document playbooks, FAQs, wiki pages, or LMS content.

Required qualifications

  • 4+ years of experience in Sales Enablement, Sales, or Account Management.
  • Strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems.
  • Strong stakeholder management and communication skills and ability to collaborate across functions and levels.
  • Ability to prioritize competing demands and maintain clarity under ambiguity.

Preferred qualifications

  • Background in instructional design, content strategy, or sales operations.
  • Exposure to coaching methods such as GROW is a plus.

Benefits

  • The posting mentions remote work, medical insurance, flexible time off, retirement savings plans, and family-planning benefits.

About Block

Block builds technology intended to increase access to the global economy through brands including Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.

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