Sales Enablement Program Manager
Role Overview
Support clarity, consistency, and continuous learning across Block's global sales and Account Management teams.
Help operationalize everboarding, or ongoing education beyond onboarding, using content operations, learning science, stakeholder management, and sales context.
Key Skills for This Role
Full Job Posting
Role overview
Support clarity, consistency, and continuous learning across Block's global sales and Account Management teams.
Help operationalize everboarding, or ongoing education beyond onboarding, using content operations, learning science, stakeholder management, and sales context.
Learning and knowledge resources
- Plan, build, facilitate, and maintain scalable sales enablement learning beyond onboarding.
- Curate centralized knowledge resources with Product, Marketing, and Sales subject matter experts to ensure accuracy and consistency.
- Organize and update learning assets so documentation is easy to find, current, and aligned with sales priorities.
- Document playbooks, build FAQs, and contribute to internal wikis or LMS content.
Program operations and measurement
- Coordinate everboarding timelines, deliverables, and stakeholder communications.
- Manage enablement newsletters, training calendars, training decks, and update broadcasts.
- Collect feedback and assess adoption, knowledge retention, and performance improvements using data.
- Support Canada regional enablement by localizing content for sales teams across markets.
Qualifications
- At least 4 years of experience in Sales Enablement, Sales, or Account Management.
- Strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems.
- Excellent stakeholder management and communication skills, with the ability to influence and collaborate across functions and levels.
- Able to prioritize, manage competing demands, and maintain clarity under ambiguity.
- Instructional design, content strategy, or sales operations background is a plus; exposure to GROW coaching methodologies is also a plus.
Benefits
- Benefits include remote work, medical insurance, flexible time off, retirement savings plans, and family planning support.
Application details
- Candidates may submit up to 9 active applications within 60 days; reapplications to the same role are accepted 90 days after a prior application review.
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