Sales Development Representative

About Crimson

Role overview

Responsibilities

• Contact and qualify inbound warm and hot leads for Crimson Middle East and Turkey.
• Respond to enquiries, maintain accurate Salesforce records, and track leads through the sales pipeline.
• Follow up with event leads, schedule meetings with Academic Advisors and the Country Manager, and prepare fortnightly sales reports.
• Plan and run local brand-awareness events; present at school talks, careers expos, and seminars when required.
• Maintain professional customer relationships, improve sales methods and industry knowledge, and attend industry events as required.

Required skills and experience

• Experience in customer service or customer success.
• Excellent communication and organizational skills.
• Experience in education or professional services and using CRM systems, including Salesforce, and multiple platforms.
• Professionalism, time and stress management, confidence, patience, empathy, a positive attitude, and willingness to learn.

Preferred experience

• University admissions experience, especially US and UK admissions, is preferred but not required.

Work environment

• The employer describes a flexible working environment and the possibility of working remotely or from its locations, depending on the role.