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Sales Associate | Ganache Chocolatier

Alabbar Enterprises & ANOTHER
Dubai, UAE
Mid-Senior
Onsite
Discovered 2 weeks ago
Retail salesCustomer serviceEnglishArabicProduct recommendations and upsellingCash register and payment processing

Full Job Posting

About the company

Alabbar Enterprises & ANOTHER is a UAE-based retail group representing brands including Candylicious, Yogurtland and Garrett Popcorn, alongside food and beverage concepts such as Ganache Chocolatier.

The group describes its focus as retail and lifestyle experiences, growth and retail excellence.

Role overview

The Sales Associate welcomes and assists customers, operates cash registers, stocks shelves and prepares merchandise for display.

The role is associated with Ganache Chocolatier in Dubai.

Responsibilities

  • Greet customers, answer questions and provide product information.
  • Recommend products, introduce promotions and upsell to increase purchase amounts.
  • Process payments and manage financial transactions.
  • Prepare merchandise and design displays.
  • Assist with inventory, returns and refunds.
  • Handle customer complaints and help create a positive customer experience and work environment.

Job requirements

  • At least 2 to 3 years of retail experience.
  • Luxury chocolate, confectionery or food retail experience is highly desirable.
  • Fluency in English; Arabic is a plus.
  • Graduate in a related discipline.
  • Excellent communication and negotiation skills.
  • Merchandising skills, including creating trays, baskets and customized gifts.
  • Excellent customer service and customer complaint handling.

What the company offers

  • A supportive and friendly team, career growth opportunities, and competitive salary and benefits.

Workplace

  • The role involves in-person customer service and retail merchandise display duties in Dubai.

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