Sales Administrator
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Key skills for this role
About the Role
Provide exceptional luxury shopping experiences, support team efficiency, and demonstrate strong customer orientation with expertise in luxury retail operations and CRM tools.
Key Skills for This Role
Full Job Posting
Your Mission
To provide an inspirational, elevated luxurious shopping experience in order to make client dreams come true and maximize every sales opportunity.
This will be demonstrated by excellent back of house efficiency, productivity and team spirit by supporting peers and colleagues in the running of the boutique.
Demonstrate excellent attention to detail and drive carefully curated KPIs to new heights.
Technical Skills:In-depth knowledge of the luxury business sector.Proficient selling skills tailored for luxury goods.Familiarity with store procedures and operational processes within a luxury retail context.Expertise in CRM techniques and tools utilized within the luxury retail industry.Proficiency in store operation applications such as Beanstore, Gemini CRM systems SAP Excel etc.
Soft Skills:Strong customer orientation with an emphasis on providing exceptional service experiences.Demonstrated flexibility capable of adapting to evolving business needs.Unwavering integrity & trustworthiness reflecting Bulgari's values.Excellent communication skills that facilitate clear and effective exchanges with both customersProactive problem-solving abilitiesA collaborative mindsetLeadershipTime Management
Role Competencies & Experience:The successful candidate will have 3 5 years' experience in a comparable position either at Bulgari or another company specializing in luxury product sales.
This role demands someone who can embody our brand s reputation for quality both internally among colleagues and externally when interacting with our esteemed clientele.
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