Client Advisor
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Key skills for this role
About the Role
Lead sales, achieve performance targets, provide outstanding client service, and manage customer relations while possessing excellent communication skills and a passion for fash.
Key Skills for This Role
Full Job Posting
Main Responsibilities
Lead individual sales and achieve performance targets and KPIs
Engage in upselling, cross selling and multiple selling for all product categories
Grant an outstanding service to the clients in compliance with the company guidelines
Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
Manage customer service quality, to meet customer expectations by offering professionalism and human touch
Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input
Support the store operations activities.
Profile
2+ years’ experience in Fashion/Luxury sales
Bachelor’s Degree or equivalent is preferred
Passion for retail and fashion trends
Excellent communication skills, self-reliant, friendly and patient
Organization, professionalism, self-confidence
Fluent English, additional languages w
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