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Revenue Operations Manager

Lightspeed
Toronto, CAN
Full-time
Director
Onsite
Discovered 2 weeks ago
Revenue operationsGo-to-market strategyTeam leadership and developmentKPI development and managementPipeline analysis and forecastingQuota and coverage analysis

Full Job Posting

Role overview

The Revenue Operations team supports the company's go-to-market functions.

The Manager of Revenue Operations for the B2B business unit will build and lead a regional RevOps team and establish a high-performing revenue operations function.

The role partners with senior leadership to improve strategic planning, reporting, performance, and profitable revenue growth.

Core responsibilities

  • Lead weekly performance reviews, pipeline analysis, and EOM, EOQ, and EOY forecasting updates; establish KPIs for GTM team performance.
  • Run bi-weekly New Business and Account Management performance deep dives, provide rep-level insights, identify pipeline risks and opportunities, and contribute to WBRs.
  • Facilitate monthly and quarterly business reviews with GTM leaders, analyze metrics and targets, and align on actions.
  • Analyze monthly quota attainment and coverage across sales and customer teams and recommend IC quotas and coverage.
  • Lead quarterly reforecasting with Finance and GTM leadership, adjusting targets and identifying investment or cost-optimization opportunities.
  • Build and develop the RevOps team and collaborate with Enablement, Product, and Sales on strategy and product-roadmap alignment.

What you need to bring

  • Bachelor's degree in a relevant field such as business, finance, technology, or operations; a master's degree in business or a related discipline is a plus, not required.
  • At least 2 years leading and developing high-performing teams in a hybrid or remote environment.
  • At least 6 years in a GTM environment and a track record delivering strategic initiatives that drive revenue growth and operational efficiency.
  • Ability to deliver cross-functional outcomes with Information Systems, Data, Finance, GTM, and Marketing stakeholders.
  • Strong experience leading budget and forecasting processes for financial accuracy and effective resource allocation.
  • Strong analytical and data-driven decision-making skills, including experience establishing and managing customer-journey KPIs.

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